Client Account Manager
$18 - $26 per hourCornerStone Staffing
Job Description
Job Description
Create Exceptional Customer Experiences That Leave a Lasting Impression.
If you have a passion for helping others and take pride in delivering concierge-level service, you'll thrive in this role. Join a collaborative team that supports luxury homeowners with professionalism, empathy, and clear communication while turning everyday service calls into outstanding customer experiences.
Client Account Manager
Dallas, TX Area | 100% Onsite
$18- $26/hour
Monday-Friday, 8:00 AM-5:00 PM (flexible start times available: 7:30 AM-4:30 PM or 8:30 AM-5:30 PM)
Temp-to-Hire Opportunity
ROLE IMPACT
Join a well-established residential HVAC company with more than 60 years of success serving luxury homeowners. This is not a traditional call center role—our Customer Service Representatives act as trusted client account managers, delivering concierge-level service that turns stressful situations into exceptional customer experiences. Success in this role comes from building rapport, solving problems with empathy, and providing a premium level of care that reflects our reputation for white glove service.
QUALIFICATIONS
• 3-5 years of luxury brand customer service experience with a strong phone presence and excellent communication skills.
• Experience serving luxury, hospitality, medical, financial services, property management, executive support, or other high-end clientele.
• Experience in HVAC or residential home service industries
• Exceptional attention to detail, multitasking ability, and organizational skills.
• Professional, dependable, team-oriented, and able to remain calm while assisting frustrated customers.
• Dispatching or service scheduling experience.
CORE TOOLS & SYSTEMS
• Microsoft Office Suite
• Customer Relationship Management (CRM) software
• Scheduling and dispatch systems
• Multi-line phone systems
CULTURE FIT
• Professional, mature, and positive attitude
• Team-player mentality with a willingness to help others
• Ability to thrive in a collaborative environment
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