People Operations Coordinator

Purpose

As part of the HR services team, provide support in all administrational tasks and processes as part of the Service Catalogue. Support and assist in undertaking all HR related tasks to ensure we are delivering best in class HR support and quality service to our business partners, line managers, and employees.

Key Responsibilities

• Execute seamless on-boarding, exit processes and lifecycle changes of employees including facilitating all necessary process steps.
• Support all administrative tasks with regard to employee changes, such as issuing new letters or other required documents

• First point of contact for employees and line managers for all standard questions (or re-routing to payroll/benefits). Processes and answers all incoming tickets, phone calls and emails within the scope of service catalogue.
• Maintain current HR systems and be responsible for data accuracy management
• Responsible for monthly local and global reporting activities including non-payroll relevant data audits and standard reporting
• Tracking of paperwork and employee eFile maintenance
• Work closely with Payroll department to ensure employee data integrity
• Ownership of ticketing for respective HR Management and business area.
• Partners to ensure constant and proper information flow. Process requests timely to meet deadlines in accordance with service level agreements (SLAs).

• Keep knowledge base up to date in close cooperation with all HR Services Specialists

Key Relationships

• HR Business Partners (Junior Management up to Senior Management)

• HR Services & Rewards Teams
• Talent Management & Talent Acquisition
• Line Managers
• Employees

Knowledge Skills and Abilities

• Excellent interpersonal skills & Customer Service attitude
• Excellent verbal and written communication in English
• Excellent organization skills with a strong attention to detail
• Able to prioritize multiple tasks simultaneously
• Energetic, proactive manner and action oriented behavior

• At adidas we offer a Hybrid work policy which requires attendance in the office 4 days per week, with the flexibility to work remotely 1 day each week

Requisite Education and Experience

• University Degree (Bachelor)
• Bachelor degree or 2 years related experience
• Specialization in HR management preferred
• Strong MS-Office (MS-Excel, MS-Word, MS-PowerPoint) user-knowledge
• SuccessFactors Employee Central knowledge preferred

• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave. 
• Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.
• At adidas we offer a Hybrid work policy which requires attendance in the office 4 days per week, with the flexibility to work remotely 1 day each week. The working location of this position is Spartanburg, SC.
• Though our teammates hail from all corners of the world, our working language is English.
• adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.