Sr. Annuity Compliance Specialist

Overview

Why AAA Life

AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.

How You'll Work

• Location: Livonia, MI
• Work Solution: Hybrid (T-Th)

What We Bring to the Table

• Hybrid work environment that promotes work-life balance
• Comprehensive medical, dental, and vision coverage starting from your first day
• Employer 401k match and employer contribution to a pension plan
• Generous PTO and paid parental leave to support your family needs
• Various associate resource groups and community involvement initiatives

Responsibilities

What You'll Do

The Sr. Annuity Compliance Specialist is responsible for conducting suitability and compliance reviews of annuity applications to ensure all recommendations align with regulatory requirements, company standards, and the member's financial profile. This role partners closely with Sales Agents, Annuity Processing, and Underwriting to review complex and high-value cases, validate suitability factors such as financial objectives, risk tolerance, time horizon, and financial capacity, and request or evaluate additional documentation as needed. The Specialist serves as a key decision-maker, approving or conditioning applications, recommending more suitable products when appropriate, and ensuring accurate, compliant processing from intake through final submission-ultimately protecting members' best interests and reinforcing AAA Life's commitment to ethical, member-focused insurance practices.

Position Responsibilities

• Conduct independent annuity suitability reviews and partner with agents to obtain timely suitability approvals, serving as a trusted compliance resource.
• Review and process new and in-force annuity applications, ensuring all documentation is complete, accurate, and aligned with regulatory and company standards.
• Evaluate policy changes and service requests-including beneficiary updates, contract transfers, and partial or full withdrawals-ensuring timely and compliant execution.
• Manage annuity payment requests such as annuitization elections and recurring disbursements with attention to accuracy and member experience.
• Ensure all processing and review activities comply with regulatory requirements, internal policies, and industry best practices.
• Maintain strong, collaborative relationships with agents, field leadership, applicants, vendors, and internal business partners, proactively monitoring cases and reporting to support sales objectives while protecting member interests.

Qualifications

Qualifications

• Bachelor's degree in Business Administration, Finance, Insurance, or a related field (preferred).
• 6-8 years of experience in annuity processing, life insurance, or financial services operations.
• Experience performing suitability reviews.
• Experience with insurance or annuity systems (such as Policy Administration Systems).

Preferred Qualifications

• Strong understanding of annuity products, processing procedures, and regulatory compliance.
• Proficient in Microsoft Office Suite (Excel, Word, etc.) and familiar with internal systems used for annuity processing.
• Detailed knowledge of the sales process, distribution channels and product lines
• Strong analytical and problem-solving abilities.
• Effective communication skills, both written and verbal, with a customer service orientation.
• Relocation Available

Essential Job Functions

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.


This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.


AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.

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