Medical Assistant / Patient Service Specialist I

Medical Assistant / Patient Service Specialist I

This position is to function as a member of both the clinical and administrative team and complete all assigned daily tasks to ensure smooth day to day operations in the physician practice. The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over the phone or via email.

Schedule: Full Time

Essential Responsibilities / Duties:

• Works closely with providers to assist in delivering world-class care to patients.
• Room's patients and prepares the patient for the provider visit.
• Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
• Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.
• Obtains required consents, completes required forms as needed for specific visit types.
• Performs office testing as needed. Required to perform controls on certain in office tests.
• Performs EKGs as ordered.
• Chaperones Providers as required.
• Administers vaccines and medications as ordered by provider following BMC policies.
• Stocks rooms and monitors expiration of supplies in exam rooms.
• Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
• Register's patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.
• Schedules patients' appointments and appropriate testing for patients as directed.
• Follows scheduling rules and direct schedules patient visits in other practices.
• Performs pre-visit planning daily for all upcoming scheduled appointments.
• Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.
• Responsible for informing manager of all clinical or administrative supply needs or assisting with ordering.
• Responsible for obtaining prior authorizations and/or insurance referrals as per practice need.

Job Requirements:

Education:

• High School Diploma or equivalent required.
• Education from approved medical assistant program or equivalent preferred.

Experience:

• One to three years as a medical assistant preferred.

Compensation Range: $17.79- $25.00

Equal Opportunity Employer/Disabled/Veterans