Patient Benefits Coordinator/Medical Assistant

• Collaborates with the supervising RN throughout the shift to determine appropriate work assignments and priorities, as well as communicating the status of delegated task completion and outcome of patient data findings.
• Maintains timely ongoing verbal communication in order to assure good patient care and the effective running of the Clinic
• Responsible for collecting, collating, and entering data and information into the applicable database or format in an accurate and timely manner; maintains appropriate equipment logs and records per standards
• Accurately collects requested patient date (e.g. vital signs, weights and reason for visits), notifying the supervising RN of abnormalities; performs basic patient testing, including, but not limited to, tests for guiac, urine dip, and glucose fingerstick
• Treats patient in a manner that preserves and supports patient confidentiality, patient rights, and patient’s dignity; act as a member of the team of care givers
• Collects, labels, and sends specimens to the lab, with appropriate laboratory slips and/or requisitions
• Assists nurse/provider during complex treatments/procedures, including but not limited to, doing preps and set-ups for examinations/treatments, assisting during procedures when requested or required
• Check inventories on a weekly basis, order clinic supplies and stock them in their appropriate location upon arrival in order to avoid a shortage or misplacement of necessary supplies

• Work effectively with BHCHP administrative and clinical staff to obtain information or paperwork necessary for enrolling patients into the appropriate medical or cash benefits programs.
• Copying, faxing and filing as needed
• Greet and register all patients
• Phone coverage and triage of calls
• Scheduling and recording primary and specialty appointments correctly and in a timely manner
• Handle third party billing process

• Successful completion of a Certified Medical Assistant program
• High School Diploma or Equivalent required
• Phlebotomy required
• Experience in a medical setting preferred
• Secretarial training a plus
• Knowledge of medical terminology and vital signs
• Computer skills preferred, including MS Office, MSI, IDX, Logician, EPIC
• Ability to operate basic office equipment (fax, copier)

• The compensation increases based on years of experience and ranges from $22.25 -$35.60 per hour.
• BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.