Benefits Coordinator

An Official website of the Commonwealth of Massachusetts Job Description - Benefits & Leaves Coordinator (260004RK) Job Description Benefits & Leaves Coordinator - ( 260004RK ) Description Who We Are: The Executive Office of Veterans Services (EOVS) serves as the primary advocate for veterans, active service members, and their families across the Commonwealth of Massachusetts. EOVS is committed to ensuring that veterans and their families have awareness of and access to the benefits, services, and support they have earned, and that they are treated with dignity, honor, and respect. Through its oversight of veterans’ programs, state-operated Veterans’ Homes, Memorial Cemeteries, outreach initiatives, and constituent services, EOVS works to improve the lives of those who have served and their loved ones. The Executive Office of Veterans Services is seeking a new Benefits & Leaves Coordinator to join their Human Resouces team! The Benefits & Leaves Coordinator will assist in providing services to the Agency & Secretariat by delivering exceptional customer service to staff and external parties regarding employee benefits and leave programs associated with state employees in a professional, team-oriented manner. Duties & Responsibilities (including but not limited to): Employee Benefits: SupportbiweeklyNew Employee Orientationand new employee follow-up Process new hire benefitsrelatedforms Available to employees for general inquiriesregardingbenefits Support open enrollmentincludingbut not limited to onsite visits to all locations AdministerSMART plan Leaves Administration: Administer/data entry leaves of absence for all staff Partner with OLPA for tracking leaves progress Processes PFML Processes EILB requests Field related employee questions, connect with OLPA as needed Workers Compensation: Tracks employee absence due to work-related injuries Partner with Occupational Health teams at Homes for document collection Qualifications Required at Hire: Knowledge of the Federal Family Medical Leave Act (FMLA) rules, regulations, and processes . Strong consultative and presentation skills to ensure high-quality customer service. Ability to exercise judgment and discretion in handling confidential matters and understanding of employees’ changing needs and situations. Ability to work independently, receive and prioritize other work assignments based on dates of qualifying events to ensure timely processing. Organizational skills including the ability to manage multiple tasks and assignments simultaneously Commitment to equal opportunity in the workplace Preferred Qualifications: Professional experience working in HR/CMS including benefits administration, specifically working knowledge Ability to use technology to improve workflow processes and automate daily tasks Ability to explain complex information in a simple manner Advanced skills in Microsoft Word and Excel Knowledge of state government and interrelationships between agencies Experience working in a union environment Additional Details: Valid driver’s license and/or a means of travel to regional offices within the state of Massachusetts to conduct orientations and presentations as needed ability to communicate effectively in both written and oral expression to convey information. Commonwealth Employee Benefits at a Glance: Health and Wellness Resources Work-Life Resources For more details, please see Comprehensive Benefits section below! Pre-Offer Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. Qualifications First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.* II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.* III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. An Equal Opportunity / Affidative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Primary Location Human Resources Agency Executive Office of Veterans Services Schedule Full-time Shift Day Job Posting Jul 21, 2026, 8:50:56 PM Number of Openings 1 Salary 73,615.88 - 106,401.62 Yearly If you have Diversity, Affinece Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Ramanda Morgan / View email address on click.appcast.io - View phone number on click.appcast.io Bargaining Unit : 06-NAGE - Professional Admin. Confidential : No Potentially Eligible for a Hybrid Work Schedule : Yes #J-18808-Ljbffr