Housekeeping Manager

Job Description

Job Description

Join the Showboat Hotel & Island Waterpark team as our Full-Time Housekeeping Manager and dive into a vibrant work environment that’s as exciting as a day at our waterpark! Located at 801 Boardwalk, Atlantic City, NJ 08401, you’ll lead a fantastic team dedicated to creating spotless and welcoming spaces for our guests. This onsite role allows you to engage with your colleagues and guests daily, ensuring a fun and family-friendly atmosphere. With a competitive pay range of $50,000 to $60,000 per year, this position not only offers a rewarding salary but also provides a chance to enhance your leadership skills in the ever-bustling hospitality industry. If you’re ready to make a splash and drive high performance, You will be offered great benefits such as Medical, Dental, and Vision. apply now and embark on your new journey with us!

Showboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out balcony suites; 100,000 square feet of flexible meeting space; the world's largest arcade spread throughout the property which includes a 45,000 square foot indoor raceway. The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more. The true fun and excitement of the Showboat Resort is its employees. Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice. You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations. Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.

As a Housekeeping Manager at Showboat Hotel & Island Waterpark, your day-to-day will be an exciting blend of leadership, organization, and hands-on involvement. You’ll start each day by inspecting guest rooms and public areas to maintain our high cleanliness standards. Collaborating with your team, you'll assign tasks, ensure supplies are stocked, and train new staff members on proper housekeeping techniques. Your schedule will be flexible, which means you can expect to work evenings, weekends, and holidays, making it the perfect fit for those who enjoy a dynamic work environment.

You’ll also spend time interacting with guests, addressing their needs and feedback, ensuring they have the best experience possible. With every day presenting new challenges, you'll keep the energy high and the atmosphere welcoming!

To thrive as a Housekeeping Manager at Showboat Hotel & Island Waterpark, you’ll need a vibrant mix of skills to keep our operations running smoothly. Strong leadership abilities are essential, as you’ll be guiding a diverse team towards high performance and exceptional guest satisfaction. Exceptional organization and problem-solving skills will help you navigate daily challenges effectively. Proficiency in hotel property management systems like Opera PMS and housekeeping software such as HotSOS is crucial for managing tasks efficiently. You'll also be responsible for budgeting, scheduling, and payroll management, so a solid understanding of inventory control and ordering is key.

Familiarity with cleaning techniques, equipment, and chemical safety ensures a safe environment for both staff and guests. Moreover, knowledge of hospitality service standards will elevate the guest experience, while proficiency in Microsoft Office (Excel, Word) will aid in reporting and communication. Excellent verbal and written communication skills are a must, and being bilingual in Spanish/English is preferred for broader engagement with our guests and team!

Knowledge and skills required for the position are:

• Strong leadership
• organizational and problem-solving skills; Proficiency with hotel property management systems (e.g.
• Opera PMS) and housekeeping software (e.g.HotSOS);
• Budgeting
• scheduling and payroll management
• Inventory control and ordering
• Knowledge of cleaning techniques equipment and chemical safety
• Understanding of hospitality service standards and guest satisfaction
• Proficiency in Microsoft Office (Excel Word)
• Excellent verbal and written communication;
• Bilingual (Spanish/English) preferred

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!