Customer Support Manager - Healthcare Experience & Operations
Caris MPI, Inc.
Caris MPI, Inc. seeks a Manager of Customer Support for the Caris Detect program to lead a growing, high-volume team serving patients, providers, and partners. You will oversee daily operations, coaching, workflows, escalation handling, and KPI reporting across multiple channels to ensure timely, accurate, and compassionate service. This role partners with Clinical Care, Operations, Laboratory, Billing, and IT to scale processes, implement automation, and maintain a white-glove experience as #J-18808-Ljbffr Caris MPI, Inc.
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...depending on factors such as experience, qualifications, and... ...a leading AI-based care management company serving healthcare providers. For nearly a decade... ..., value‑based care operations, or care management program... ...timelines, and quality. Support integration of APCM/CCM workflows...OperationsFull timeWork at officeLocal areaRemote work- ...Head of Client Experience About the Company Travel... ...strong background in customer-facing leadership to spearhead... ...issues, and driving operational improvements. A key... ...various customer support and CRM tools. Applicants... ...service operations, managing escalated customer concerns...OperationsRemote work
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...Key Account Manager - Abbott Rapid and Molecular... ...is a global healthcare leader that helps... ..., increasing customer loyalty, and securing... ...customer experience and secure renewals... ...account success. Support and develop distributor... ..., health system operations, and health...OperationsContract workWork at officeNight shift- ...execute the Guest Engagement Model and deliver a superior guest experience while driving sales per hour and KPIs. The role includes... ...focuses on guest satisfaction, uses company systems, and supports store operations to create an inviting shopping environment and meet...OperationsHourly pay
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