AML Refresh Ops - Ops Professional MKTS (Global Banking)

This position provides analytical support in a Global Markets Operations function for one or more operations product areas, with a focus on Anti‑Money Laundering (AML) and Know Your Customer (KYC) processes. The role ensures accurate client data, regulatory compliance, and coordination across multiple internal and external partners. Key Responsibilities Analyze and resolve highly complex operations problems and initiatives, coordinating with multiple operational and product specialists. Manage projects and introduce new initiatives, systems, products, services, and processes across multiple operations functions. Confirm loan documentation for accurate trade settlements. Partner with sales associates, traders, research analysts, trading counterparties, attorneys, administrative agent banks, and other internal operations groups. Manage post‑trade logistics, settlement pricing, and closing coordination. Analyze and resolve highly complex operational problems. Support ad‑hoc projects for new processes or industry initiatives. Process loans end‑to‑end with accurate data input into credit and operating systems. Conduct client due diligence (CDD) and enhanced due diligence (ECDD) per internal policies, procedures, and regulatory guidelines for complex jurisdictions and client structures. Review refresh requirements and CIP/CDF procedures to ensure adequacy before sending to clients. Liaise with sales/client outreach teams to obtain and validate correct documentation for refresh requirements. Perform client refreshes, reviewing documentation, vendor databases, and proprietary system data. Ensure all jurisdictional regulatory requirements related to KYC are met and support business with KYC queries and requests. Participate in remediation and internal/external audit activities. Qualifications 2+ years of financial services experience, with at least one year in AML and/or KYC. High business acumen for reviewing and managing detailed documentation. Experience in a process‑oriented production environment with periodic changes. Ability to appropriately identify and escalate risk. Expertise with Microsoft Office Suite (Excel, Word, Outlook, Access). Strong teamwork skills and ability to handle multiple assignments simultaneously. Consistent ability to meet tight deadlines while ensuring data accuracy and integrity. Proven self‑direction and minimal supervision execution. Relevant knowledge of data collection, entry, organization, and critical thinking. Experience in fraud management, risk management, and interpretation of relevant laws and regulations. Demonstrated quality assurance, problem‑solving, adaptability, customer and client focus, prioritization, result orientation, and written communication skills. Job Details Shift: 1st shift (United States of America) Hours per week: 40 Location: 540 W Madison St, Chicago, IL (ATOMIC/BANK OF AMERICA PLAZA, IL 4540) Pay range: $65,000.00 – $116,700.00 (annualized salary, offers determined by experience, education, and skill set). Discretionary incentive: Eligible for annual discretionary plan based on performance. Benefits: Eligible for benefits including paid time off, health and welfare plans, and other resources to support financial, emotional, and physical well‑being. Pay Transparency link: Privacy Statement link: #J-18808-Ljbffr Bank of America