Process Applications Engineer - Instrumentation - Worcester, MA

The Applications Support Engineer provides technical, application, and service support for process NIR and RF instrumentation. This role works closely with customers, distributors, and internal teams to ensure successful implementation, operation, and performance of analytical systems across a variety of industrial environments. Client Details My client is a global leader in scientific instrumentation and analytics, delivering advanced measurement technologies that help customers optimize processes, ensure quality, and improve efficiency across food, agriculture, and industrial markets. Description Provide technical and applications support across North America Support installation, training, and troubleshooting activities Manage customer issues through CRM systems (Salesforce) Deliver on-site and remote support to customers and partners Communicate field feedback to internal teams Support trade shows and customer demonstrations Maintain deep knowledge of product lines and applications Develop and update technical documentation and procedures Recommend product and process improvements Train customers, distributors, and internal teams Track travel schedules, reports, and expenses Travel up to 40% for customer support and site visits MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Profile A successful Process Applications Engineer should have: BS in Electrical, Chemical, or Process Engineering Experience with process analytical instrumentation Knowledge of NIR or RF technologies preferred Experience integrating instruments with PLCs and systems Familiarity with industrial communication protocols Strong troubleshooting and problem‑solving skills Excellent communication and presentation abilities Experience in industrial or manufacturing environments a plus Proficient with MS Office and CRM tools like Salesforce Ability to work independently and in team settings Job Offer Dynamic role combining technical support and field work Exposure to diverse industries and advanced technologies Collaborative, customer‑focused environment Career growth in a global instrumentation company Competitive compensation and benefits If you are passionate about engineering and manufacturing and thrive in roles that involve technical problem-solving, apply today for immediate consideration! #J-18808-Ljbffr Michael Page