Customer Service and Technical Support Representative

Customer Service and Technical Support Representative Contractor must study an entire product line of outdoor equipment and be comfortable with a huge learning curve. You will be responsible for answering all inbound inquiries, with an overall goal to effectively diagnose customer needs and provide industry leading support/solutions, while delivering high customer satisfaction and individual results. Responsibilities: Conducting inbound/outbound customer service calls. Creatively solving problems. Use fundamental technical troubleshooting skills to isolate, analyze, and provide resolution to customer issues. Quickly assessing customer needs and providing sound solutions. Documenting details of calls and customer interactions. Managing multiple systems, programs, and screens simultaneously. Qualifications: Minimum 1 year of phone based, customer service experience Computer skills including navigating multiple tabs, windows and systems Strong customer service and written skills Comfortable empathizing and remaining patient with difficult callers Requirements:

SYSTEM AND HARDWARE REQUIREMENTS:

Agent must provide his own Computer with the following specifications: Processor: at least Core i5 Memory: at least 8GB RAM Operating system: Windows 10 USB Headset with extended mic and with noise cancellation Internet speed of at least 30mbps download and 30mbps upload Internet should be wire connected NOT via Wifi L&L SENIOR HOME CARE INC DBA Visiting Angels of NE San Antonio Are you an experienced and extraordinary Caregiver or Certified Nursing Assistant (CNA) looking for an opportunity to work with America’s leading choice in Home Care? Visiting Angels of Northeast San Antonio is searching for Professional Caregivers and CNAs for Live Oak, Converse, Uptown,... Tricare Home Health Services Inc. is seeking motivated and compassionate Licensed Vocational Nurses (LVNs) to join our home health team. We’ve proudly served San Antonio families since 1996, and we’re continuing to grow.We offer per-visit pay for all LVN field positions. Whether you... Registered & Licensed Vocational Nurses (RNs & LVNs) for Pediatric Private Duty NursingJoin our team at Adaptive Health Services! We are a growing Private Duty Nursing Agency dedicated to providing exceptional care to the most precious members of our community—our special needs... Paralegal:Immediate Opening for a full-time Paralegal at our San Antonio office. KRW Lawyers is looking for a competitive and outgoing self-starter to join our team as a Paralegal. This is the ideal position for a candidate who wishes to gain hands-on experience and contribute from small to... We are seeking part time and full-time agents.Licensed Life/Health Agents Can Start Immediately!If Not Licensed- Great Training Program to Obtain License.No Cold Calling- Work with In-House Leads- People who took the time to fill out a form in THEIR HANDWRITING and REQUESTED FOR SOMEONE TO... Customer Service and Technical Support Representative Remember my email address on this computer Mailing Address: Uloop Inc. 306 S. Washington Ave Suite 400 Royal Oak, MI 48067 Telephone Support: View phone number on click.appcast.io Email Support: View email address on click.appcast.io Upload An Image Please select an image to upload Note: must be in .png, .gif or .jpg format OR Provide URL where image can be downloaded Note: must be in .png, .gif or .jpg format First Name Please enter First Name Last Name Please enter Last Name Phone Please enter Phone Email Please enter Email By clicking "Create Alert" I agree to the Uloop Terms of Use . Please select a photo to upload Note: must be in .png, .gif or .jpg format #J-18808-Ljbffr Smarter Call Center