MSP Support Technician / Engineer II
Peyton Resource Group (PRG)
Job Description
Job Description
Position Overview:
Seeking an MSP Support Technician / Engineer II to serve as the escalation point for Tier 1 support while providing high-level technical support across client environments. This role will troubleshoot complex Microsoft, networking, security, VoIP, and infrastructure issues while maintaining excellent client service.
Required Skills:
• 3–5+ years of MSP or IT Support experience
• Strong Microsoft 365 experience
• Windows Server & Active Directory
• Networking (TCP/IP, DNS, DHCP, VLANs)
• Firewall administration
• Enterprise switching experience
• VPN and remote access support
• PSA/RMM tools (ConnectWise preferred)
• Valid driver's license and reliable transportation
Preferred Skills:
• CompTIA Network+, Security+, CCNA, or Microsoft certifications
• Azure and cloud technologies
• VoIP experience (SIP, AbsoluteVoice, Netsapiens)
• Datto, Veeam, or similar backup technologies
• Intune, Conditional Access, MFA implementation
• EDR/MDR and cybersecurity tools
Responsibilities:
• Escalation point for Tier 1 support
• Troubleshoot Microsoft 365, Active Directory, networking, and security issues
• Support firewalls, switches, wireless networks, and VLANs
• Diagnose VoIP and SIP-related issues
• Support virtualization, servers, and storage environments
• Manage incidents and SLA-driven tickets
• Work within ConnectWise and IT Glue
• Participate in on-call rotation
• Assist with M365 migrations, onboarding, and infrastructure projects
Who We Are:
Peyton Resource Group (PRG) has a 20-year track record of delivering real results for our clients. With offices in Dallas, San Antonio and Austin, PRG is an innovative industry leader utilizing the latest technology to drastically reduce the time-to-hire problem plaguing most companies today.
What We Do: We innovate. We understand. We collaborate. We move forward. We get IT done.
How We Do It:
We partner with world-class organizations that offer exciting career paths to their employees.
We cultivate relationships with the best and brightest talent in the marketplace.
We leverage technology in a way that is helping to redefine the staffing industry.
Our Results: We solve today's critical staffing challenges, while delivering best-of-class professionals to our clients.
Company Description
Who We Are:\r\nPeyton Resource Group (PRG) has a 20-year track record of delivering real results for our clients. With offices in Dallas, San Antonio and Austin, PRG is an innovative industry leader utilizing the latest technology to drastically reduce the time-to-hire problem plaguing most companies today.\r\nWhat We Do: We innovate. We understand. We collaborate. We move forward. We get IT done.\r\n\r\nHow We Do It:\r\nWe partner with world-class organizations that offer exciting career paths to their employees.\r\nWe cultivate relationships with the best and brightest talent in the marketplace.\r\nWe leverage technology in a way that is helping to redefine the staffing industry.\r\nOur Results: We solve today's critical staffing challenges, while delivering best-of-class professionals to our clients.
- Responsibilities include, but are not limited to:Troubleshoots, repairs, and tests computer workstations, servers, printers, peripherals, and teleconferencing equipment. Installs and configures computer workstations, servers, printers, peripherals, and teleconferencing ...Suggested
- ...user configurations. Additionally, you will be responsible for migrating systems and ensuring smooth operation of MS SQL Server and IIS Web Server. You will thrive in this dynamic environment if you have strong technical skills and a passion for problem-solving. Join this...Suggested
- ...Overview: The MongoDB / Elasticsearch / Linux Sysadm / Ansible Engineer supports various database and automation in a 24/7 Linux environment. A... ...protected and recoverable as required. Support Data Engineer IIs own moderate to complex customer issues which may take multiple...SuggestedFull timeRemote workFlexible hoursShift workNight shiftRotating shift
- ...Ibc Bank Service Desk Technician Ii Ibc Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More... ...Essential Job Functions Provides technical assistance and support by phone for incoming requests from Ibc internal customers, IT...SuggestedFull timeWork at office
IBC Bank
San Antonio, TX1 day ago - ...accommodation or an alternative application process. Full Time Technician DOD ARMY RNEC C4/IT Support, San Antonio, TX, US 4 days ago Requisition ID: 2090... ...problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service....SuggestedCivilian ContractorFull timeWork at officeLocal areaRemote workRelocation
T and T Consulting Services
San Antonio, TX1 day ago - IBC Bank in San Antonio, TX seeks a Service Desk Technician II to serve as the single point of contact for incidents and service requests. You will prioritize, escalate, and document issues, providing thorough reporting to IT leadership and other departments. The role emphasizes...Work at office
- ...the U.S. At SSR, we're more than a leading engineering design, consulting, and planning firm, we... ..., celebrates achievement, and supports personal and professional growth. As owners... ...What You'll Do As a Mechanical Engineer II, you'll independently apply standard design...Temporary workFor contractorsWork at officeLocal areaImmediate startRelocationRelocation packageFlexible hours
Smith Seckman Reid
San Antonio, TX4 days ago - Network Support Technician (STAT) - San Antonio, Texas - Full Time - Open until 23 June 2026. Inserso... ...users in a Service Desk supported Tier II environment. The role operates... ...that are implementable by architecture, engineering, and COTS product teams. Apply system engineering...Full timeRemote workWorldwideNight shift
- Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide.... ...users in a Service Desk supported Tier II environment. This position relies on instructions... ...implementation by the architecture and engineering team and COTS products. Must possess...Local areaImmediate startRemote workWorldwideNight shift
$51k - $82k
...security organization in San Antonio, Texas, seeks a Call Center Service Representative 4. The role includes providing Tier I and II technical support, managing client requests, and maintaining network diagrams. Candidates should have 4-5 years IM/IT support experience,...Peraton
San Antonio, TX1 day ago- ...Manager IIAt SSR, we're more than a leading engineering design, consulting, and planning firm—we'... ..., celebrates achievement, and supports personal and professional growth. As owners... ...inspired.What You'll Do As a Project Manager II, you will hold overall responsibility for...Contract workTemporary workFor contractorsInterim roleWork at officeImmediate startFlexible hours
Smith Seckman Reid
San Antonio, TX19 hours ago - ...responsible for maintaining high-quality white-glove IT services and support for our Clients/Customers. Our goal is to deliver excellent... ...Configurations At least 1 – 3 years of experience working in IT Service Team/MSP NOC Team Environment Proficient in Microsoft Office Suite (...Contract workWork at officeLocal areaNight shift
Tecflow Technology
San Antonio, TX1 day ago $38.67k
...Date: POOL Job Description Position Title: Technology Support Technician Position Type: Salary $38,668.98 / Non-Exempt Position... ...system requirements for implementation. Provide Level II Technical Support for software and network devices. Perform...Full timeWork at officeLocal areaMonday to FridayJubilee Academies
San Antonio, TX4 days ago$50k - $60k
...San Antonio is seeking a full-time Level 2 help desk/field technician. The ideal candidate should possess excellent customer service... ...setting up printers, diagnosing internet issues, and supporting engineers during network deployments. A clean driving record and U.S....Full timeRemote workOcean Tomo, a part of J.S. Held
San Antonio, TX2 days ago- ...Manufacturing Technician II Location: San Antonio, TX with on-site work performance only Full Time, Non-Exempt Summary of Position Duties include building cable assemblies to manufactures drawings. Duties also include building interface component sub-assemblies...Permanent employmentFull timeLocal area
X-Technologies
San Antonio, TX2 days ago - A leading security systems company in San Antonio is looking for a Network Technician 2 to join their SES Business Unit. You will be responsible for installing and maintaining various electronic security systems, including intrusion detection and access control. Ideal...
$75k - $82k
...Description Description: Join Knight Aerospace – Manufacturing Engineer II Knight Aerospace is looking for a Manufacturing Engineer... ...San Antonio, TX . This is a full-time, on-site opportunity supporting our aerospace manufacturing operations. Compensation &...Full timeWork at officeKnight Aerospace Careers
San Antonio, TX3 days ago- Soarion Credit Union is hiring a Systems Support Technician to deploy, configure, and manage Microsoft platforms such as 365, Entra ID, and Windows endpoints. You will coordinate with our MSP, perform QA on changes, and serve as an escalation resource for complex desktop...
- ...Non-Manager) Category Information Technology Job Description LAN Support Services shall be performed for HQ CLIENT functional servers not... ...procedures and be Information Assurance Technical (IAT) Level II certified IAW DoD Manual 8570.01, and Microsoft, Unix, and Cisco...Full time
- Six Flags Fiesta Texas in San Antonio, TX is seeking a part-time Service Technician II to support IT infrastructure, perform daily maintenance, and troubleshoot hardware and software across the organization. The role requires 18+ years of age with weekend availability...Part timeFlexible hoursWeekend work
- ...view, Unity Script, and VB Script. Docushare migration from old to new/target system. MS SQL Server programming, XSL, and JavaScript; IIS Web Server administration. Strong documentation and communication skills. Basic Windows system administration. Basic networking...
- Job Summary The Service Technician II - HVAC is responsible for performing inspections, diagnostics, testing, repairs, and planned maintenance of commercial HVAC systems. This intermediate-level technician ensures systems operate efficiently and reliably by following company...Work at officeRemote work
- Daikin Applied is seeking a full-time Service Technician II in San Antonio, TX to diagnose, repair, and perform preventative maintenance on commercial and industrial HVAC equipment. You will service rooftop units, chillers, boilers, and other systems, while growing through...Full time
- Daikin Applied in San Antonio, TX is seeking a Service Technician II to diagnose, repair, and perform preventative maintenance on commercial... ...Level I technicians, documenting service activities, and supporting warranty service testing. Training and safety compliance are...
$27.6 - $44.29 per hour
...Employers 2025!Daikin Applied is seeking a full-time Service Technician II . In this role, you will be responsible for diagnosing, repairing... ...your career with a company that is passionate about growthThe support of an organization that believes it is vital to include and...Hourly payFull timeLocal area- Daikin Applied Americas is seeking a full-time Service Technician II in San Antonio, TX, to diagnose, repair, and perform preventative maintenance on commercial and industrial HVAC equipment including rooftops, chillers, and boilers. You will guide Level I technicians,...Full time
- Daikin Applied is seeking a full-time Service Technician II to diagnose, repair, and perform preventative maintenance on commercial and industrial HVAC equipment at a San Antonio site. You will service rooftop units, chillers, boilers, and related components, with growth...Full time
- Inserso is looking for a Network Support Technician to join their team in San Antonio, Texas. This role involves providing both onsite and remote Tier 2 IT support to ensure minimal downtime for users. Responsibilities include maintaining network devices, supporting end...Remote job
- ...for a full-time Level 2 help desk / field technician. Candidates should have a thorough... ...Remote Monitoring Systems Providing remote support 365 / GSuite knowledge a big plus Duties... ..., diagnosing internet issues to helping engineers do complete network deployments. Our clients...Full timeWork at officeRemote workFlexible hours
Ocean Tomo
San Antonio, TX2 days ago - Smith Seckman Reid, Inc. (SSR) is a leading engineering design, consulting, and planning firm with a strong culture of ownership and collaboration. We offer comprehensive relocation packages for candidates relocating from anywhere in the U.S. and a sign-on bonus to attract...RelocationRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to MSP Support Technician / Engineer II. Be the first to apply!
- operations support technician San Antonio, TX
- product support technician San Antonio, TX
- senior technical analyst San Antonio, TX
- systems support technician San Antonio, TX
- user support analyst San Antonio, TX
- technical support specialist San Antonio, TX
- remote support technician San Antonio, TX
- help desk assistant San Antonio, TX
- personal computer support technician San Antonio, TX
- mri tech aide San Antonio, TX