Home Care Patient Coordinator Bilingual Spanish

Job Description

Job Description

Patient Coordinator

Starting at $40,000.00 a year depending on experience

At Flat Irons Flex Care, we believe that outstanding care starts from the inside out. By building a caregiver-first culture, we’re creating a ripple effect that reaches every patient, every visit, every time. We are not your typical home care agency — and we’re proud of that.

We're growing our team and looking for a Patient Coordinator who shares our passion for people, professionalism, and purpose.

What You’ll Do:

As a Patient Coordinator, you’ll play a critical role in the day-to-day operations of our care delivery. You’ll serve as the hub between patients, caregivers, and our internal teams to ensure care is scheduled smoothly and visits are completed with excellence. You’ll also support key administrative functions like billing and payroll prep — helping us keep everything running behind the scenes.

Key Responsibilities:

• Bilingual: Spanish Speaking
• Manage and maintain patient and caregiver schedules
• Coordinate care assignments based on caregiver compatibility and patient needs
• Handle restaffing for callouts or changes in caregiver availability
• Confirm completed visits in HHA Exchange or similar systems
• Assist with billing and payroll preparation by reviewing completed shifts and visit logs
• Maintain consistent communication with caregivers and patients, ensuring all needs are addressed in a timely and respectful manner
• Update and track patient and caregiver information accurately within internal systems
• Support the overall care experience by embodying our caregiver-first, patient-centered culture

What We’re Looking For:

• Experience in home care, healthcare scheduling, or a related field strongly preferred
• Familiarity with EVV systems (e.g., HHA Exchange) a plus
• Ability to juggle multiple tasks while staying organized and solution-focused
• Strong communication skills and a calm, respectful demeanor
• Team player mentality with a high level of reliability and professionalism
• Passion for helping people — both caregivers and clients alike

What We Offer:

• A dynamic and mission-driven work environment
• Opportunity to grow with a rapidly expanding multi-state agency
• Supportive team culture that values caregivers first
• Competitive compensation based on experience
• Paid training and professional development

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• Home care: 1 year (Required)

Work Location: In person