Operations Manager

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.About the PositionThe Operations Supervisor is responsible for directing the work of associates in the warehouse/distribution environment. This position is responsible for the safety and quality of work for departments and areas of responsibility. FunctionsDetermine work volume, prepare work schedules, and expedite workflow to ensure maximum cost effectiveness within the department. Assign duties and examine work for quality, neatness, and conformity to policies and procedures. Schedule job assignments for periodic and/or special inventories. Monitor, direct, and (when necessary), perform, the accurate shipping of outbound orders. Issue written and oral instructions to associates as needed or required. Ensure associate accountability in accordance with corporate standard operating procedures. Work to maintain harmony among associates and resolve grievances. Manage employee time including edits and corrections Mentor and coach associates, including corrective actions as well as performance evaluations. Assume responsibility for monitoring zoning and product database development during the receiving process.Perform training of policies, procedures, and Standard Works to ensure processes are followed. Assist Safety Advocate with all aspects of Safety Program and participate on the Safety Committee. Assist in the development of processes and process improvements. Misc. tasks as assigned by the General Manager QualificationsBachelor degree (B.A./B.S.) from a four-year college; or equivalent related experience and/or training; or equivalent combination of education and experience Minimum of three years of experience in warehousing, distribution, or related required. Minimum of six months supervisory experience PC and computer skills including Microsoft Office. CompetenciesBusiness Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization. Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders. Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives. Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization. Travel RequirementsThis position is expected to travel approximately ​25% or less​. A passport is not required, but recommended.​ DisclosuresFor California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.Per company policy, all internal job postings expire 14 days from the date they are posted.Benefits offered:Medical insurance including HSA, HRA and FSA accountsSupplemental insurance including critical illness, hospital indemnity, accidental injuryDental InsuranceVision InsuranceBasic Life and Supplemental LifeShort Term and Long Term DisabilityPaid Parental Leave401(k)Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)Employer Paid Holidays- 10 daysKenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting. California residents please enter or copy/paste the address below into your address barEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy. Zeeland Twp, MIType: Full time