Strategic Operations and Communications Manager

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Strategic Operations and Communications Manager

The Office of School Board Member Luisa Santos is seeking an experienced leader to manage office operations, communications, and support policy. The ideal candidate is a detail-oriented individual with sharp operations chops, impeccable follow-through, strong communication, relationship building and interpersonal skills, who possesses the ability to lead and manage teams of students and volunteers.

To Apply, please visit luisasantos.com/socm. Only applicants who submit on our site will be considered.

Responsibilities

Office Operations

• Lead our office's relationship with school sites
• Plan and coordinate Luisa's school visits and follow-up with Principals and the South Region Office
• Collect and analyze data to identify areas for improvement at schools
• Brief Luisa before each site visit
• Focus on looking for policy in action at our schools, following through on passed policy items, and ensuring implementation at school sites
• Record notes during school visit and maintain office databases
• Deliver solutions to observed challenges in partnership with District staff, school staff, and community partners
• Foster connections with teachers and other staff to ensure a high level of engagement on school visits
• Foster connections with PTA/PTO/PTSA to ensure a high level of engagement with parents in our district
• Maintain office digital storage systems such as Google Drive and OneDrive, ensuring all information is easily accessible and organized.
• Build digital notebooks for each School Board Meeting ensuring to upload the most up to date agenda items and relevant materials.
• Contribute to office follow-up on policy items passed to ensure timely and successful implementation.
• Coordinate one Saturday Committee Briefing a month with members of the District 9 team, fellows, and interns to ensure the office is briefed on upcoming items and track data as needed.
• Contribute to office research, draft, and submit policy items aligned to office priorities.

Event Management

• Plan and organize special events such as PTA Breakfasts, Coffee & Conversations, and other community outreach initiatives.
• Plan and organize “A Night in D9”, our office's annual townhall and community resource fair. This event involves over 1,000 attendees, representatives from all 49 District 9 schools, elected officials in our region, and community partners.

Communications

• Manage our digital presence through the upkeep of our office newsletter, website, socials, alumni newsletter, congratulatory letters, recommendation letters, etc.
• Manage the communications team of 5-10 high school / college fellows to keep stakeholder and community members informed and engaged with the District 9 office

Qualifications

• Bachelor's or advanced degree in education, policy, communications or relevant field, or equivalent professional experience
• 3+ years of professional experience in education or communications, with at least 1 year of management experience
• Exceptional relationship management skills, written and oral communication abilities, and the ability to manage and flexibly support a team of highly capable professionals
• Creative, collaborative, and strategic thinking to guide a team to deliver high-quality results on multiple priorities simultaneously
• Understanding of and successful experience in the communities of District 9 and Miami-Dade County
• Demonstrated commitment to student achievement and educational equity
• Experience working in fast-paced environment with strong multi-tasking and time management skills
• Proficient in Google Suite, Microsoft Office, and Zoom
• Optional experiences: Website development (Wix, Wordpress, etc), Airtable, project-management software, Zapier, Calendly, Mailchimp, Slack

Start Date: January 2024, or as close to then as possible

Location: Offices in Homestead and Downtown Miami; events and meetings throughout Miami-Dade County; some remote work

Type of position: Full-Time, Year-Round; Reports to Board Member's Chief of Staff

Salary: $68,000-$85,000

To Apply: luisasantos.com/careers

Miami-Dade School Board District 9 is the largest School Board District in M-DCPS, serving 49,746 students at 49 Pre-K- 12 Educational Centers in the unique and diverse communities of Florida City, Homestead, Naranja, Cutler Bay, Palmetto Bay, Richmond Heights, Perrine, and Pinecrest. The District 9 team works collaboratively and strategically with school and district staff, families, community and labor partners, government agencies and others to ensure all students are fully prepared for college, career, and life. We are an equal opportunity employer and value a diverse and mission-driven team. To learn more about our office visit luisasantos.com.

Job Type: Full-time

Pay: $68,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Miami, FL 33132