Floor Manager
Full-time
Tavern on Rush
We are seeking a dynamic and personable Restaurant Manager to join our team and ensure every guest enjoys an exceptional dining experience. Our ideal candidate has previous food service experience with 3+ years of which are in a managerial role. If you are ready to bring your energy and leadership to our fun team, apply today!
Responsibilities
- Guest Engagement: Regularly visit tables to check on guests' satisfaction, address any concerns, and ensure a memorable dining experience.
- Customer Feedback: Actively listen to guest feedback, both positive and constructive, and take appropriate actions to enhance service quality.
- Issue Resolution: Address and resolve guest complaints promptly and professionally, turning potential issues into positive experiences.
- Team Leadership: Supervise and support front-of-house staff, ensuring they adhere to service standards and maintain a positive work environment.
- Operational Oversight: Monitor dining room operations, including seating arrangements, table turnover, and overall ambiance, to ensure smooth service.
- Staff Training: Provide ongoing training to staff on customer service excellence, emphasizing the importance of guest interactions and feedback.
Qualifications
- Must have previous experience in food service managing food inventory levels, operating costs, and budgets
- Have superb communication skills, organizational skills, and problem-solving skills
- This position requires 3+ years of previous experience managing a staff or relevant role in the restaurant industry
- Proficient computer skills, including experience with Microsoft Office, strongly desired
Vacancy posted 12 days ago
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