Sales Manager — DaySmart Pet & TimeToPet

At DaySmart, we invest in people who are curious about what’s next — for themselves and for the business. From skill-building and cross-functional projects to lateral moves that open new doors, growth here is shaped by you and genuinely supported. Your path is yours to define. DaySmart is built on the belief that great work starts with genuine people. We celebrate individuality because we know diverse perspectives, real voices, and authentic collaboration are what make our products — and our team — genuinely great. More about DaySmart We are driven and guided by our four core values, which inform how we show up for one another and our customers. When we lead with our values, our customers thrive, and that’s what drives everything we do. Our CUSTOMER IS OUR PRIORITY We act on our Curiosity We all CONTRIBUTE TO THE WIN Your safety is important to us! Everyone is Welcome: DaySmart is committed to creating a diverse employee environment and is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender or gender identity, sexual orientation, national origin, disability, age, or veteran status. DaySmart supercharges experience-based businesses with innovative, industry-specific software services that power customer and revenue growth. With thousands of partners worldwide and dozens of industry awards, we provide best-in-class solutions to accelerate their business. Position The Sales Manager will lead the sales and account management teams for DaySmart Pet and Time To Pet, converting company strategy into clear, measurable actions and driving execution across both product lines. This role owns team revenue targets, coaches representatives to quota attainment, and surfaces blockers and opportunities to senior leadership. Responsibilities Lead, coach, and develop a team of sales professionals across both product lines, fostering a high-performance, accountability-driven culture. Establish and maintain consistent coaching rhythms (1:1s, deal reviews, pipeline inspections) to improve sales effectiveness and rep productivity. Identify performance gaps and deploy targeted action plans to drive individual and team quota attainment. Diagnose the root causes of operational blockers and drive data-driven resolutions. Operations & Enablement Optimize and standardize sales processes, CRM best practices, and enablement materials to improve visibility and productivity. Ensure strong pipeline hygiene and data integrity across systems. Partner with Sales Enablement to equip the team with the tools, training, and content needed to succeed. Align the sales team to company go-to-market (GTM) priorities as communicated by Senior and Executive Leadership. Own and deliver team revenue targets, including new business, expansion, payment attachments, and add-on products. Communicate goals, KPIs, and leadership directives clearly to the sales team. Hold each sales representative accountable for activity, pipeline, and quota attainment. Take corrective action when performance falls short of expectations, including performance improvement plans or personnel changes as needed. Forecast accurately and report performance to senior leadership on a weekly/monthly basis. Requirements 3+ years of experience in sales management, preferably in SaaS or subscription-based businesses. Proven track record of meeting or exceeding team revenue targets. Experience with CRM platforms (e.g., Salesforce, HubSpot, Intercom) and sales enablement tools. Bachelor's degree or equivalent professional experience. Experience working at or managing a pet care business preferred. Coaching-first leadership style. Highly disciplined, with the ability to prioritize and balance short- and long-term objectives to achieve organizational goals. Strong problem-solving skills. Comfortable operating in rapidly changing, scaling environments. High emotional intelligence, with the ability to hold both oneself and others accountable. The salary for this role is $150,000 OTE per year. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. What We Offer Competitive salary and benefits including medical, dental, vision, HSA, FSA, and more! 401k plan with company match on your contributions. Open PTO and a generous paid holiday schedule. Supportive work environment with the flexibility to work where/how you want – in-office, remote, or hybrid. Opportunities to ensure you are always learning and growing. How You Will Work This position is remote (U.S. based only). You’ll work closely with cross-functional teams across product, security, and SRE to design and operate platform services.We support flexible schedules to balance deep work and collaboration across time zones. Our other office locations:- Austin, TX Scottsdale, AZ Wayne, PA Many DaySmart employees primarily work from home, and our teams are structured to operate efficiently in a distributed environment. While we don’t always share a physical office, we work together closely through remote collaboration practices. We maintain a highly collaborative culture and expect all employees to actively participate in meetings, discussions, and team interactions. This includes joining scheduled video calls with cameras on, contributing to conversations, and being fully present. We believe that strong communication and visual connection are essential to maintaining alignment, accountability, and trust across our teams. At DaySmart, working remotely comes with the responsibility to show up, engage, and collaborate with intention. Please refer to DaySmart Privacy Policy to learn more about how we are committed to respecting your privacy and the security of your personal information. DaySmart is committed to creating a diverse employee environment and is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status. Great work starts with feeling taken care of. At DaySmart, we invest in our people through a holistic approach to rewards and well-being — competitive benefits, open PTO, flexible work, and autonomy to manage your time with trust. But support here goes beyond the day-to-day. When life’s harder moments arise, we’re committed to showing up for our people with compassion and care. Work Life Balance Open PTO and a generous paid holiday schedule. Remote & Flexible Work Flexible work arrangements tailored to your role and region. Growth Opportunities to ensure you are always learning and growing. Health and Wellness Benefits Comprehensive health and wellness coverage tailored to your region. Wellness Stipend Monthly allowance to spend on your wellbeing. Retirement Retirement savings with company contribution. Employee Spotlight “For me, seeing the impact of the work my team and I do is what motivates me. When something we build actually improves the product or makes thing easier for customers, it makes me want to keep pushing things a bit further.” Sr Software Engineer “Honestly, the people are the best perk of working at DaySmart. The vast majority of everyone I interact with everyday want to do a good job. It doesn’t seem profound but that’s simply not the case at every company. I know we’re lucky to have that here and I don’t take it for granted.” Director, Provider Experience “I’m motivated by the passion and compassion me and my team all share towards helping clients and their pets in a very real way, not just because its out job.” Assoc Customer Support Rep “The culture of trust and collaboration are perks of working at DaySmart. People are always willing to help, share ideas, and support each other across teams. It creates an environment where everyone can learn, grow, and make a meaningful impact.” How We Work At DaySmart, how we work is as intentional as the work itself. Here is what that looks like in practice. Globally Connected Our team spans the US, UK, and beyond — but no matter where you are, you are never working in isolation. We are connected by a shared way of working, not a shared office. Own Your Responsibilities No matter where our teammates are in the world, we work the same way — by owning our responsibilities with trust at the center. Real Autonomy & Flexibility We believe people do their best work when they’re clear on what they own and have real autonomy and flexibility in how they work. Accountability Ownership is backed by a culture of accountability — we hold ourselves and each other to a high standard because the work and the people doing it both matter. Collaboration and genuine care for each other are not just values we talk about — they are what makes trust sustainable and connection real. Balance Balance comes naturally when trust is the foundation. How We Connect Connecting with intention is how we show up for each other. At DaySmart, we’ve built a culture around genuine collaboration—and we believe that the more human we can make our interactions, the better we work together. Whether you’re in one of our metro hubs or working from anywhere in the world, we create opportunities to connect with purpose, build relationships, and feel part of something bigger. One Global Community Work with Smarties across teams, locations, and countries. Virtual Connections Events and shared experiences bring our global community together—wherever you work. Come Together In-person meetups create meaningful moments and strengthen relationships beyond the screen. Everyday Collaboration We make space for conversation, recognition, teamwork, and a little fun along the way. Join Our Team! If you’re ready to join a growing SaaS company that values connection, prioritizes your well-being, and supports your growth, DaySmart is where you’ll succeed. Let’s grow together. #J-18808-Ljbffr DaySmart Software, Inc.