Scheduling Coordinator

Lehigh Valley Health Network - - Responsibilities: Coordinate all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities; Facilitate communication between staff, referral sources and physician offices regarding scheduling concerns/issues; Educate patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria; Monitor practice protocols and department procedures and make recommendations for improvement; Utilize scheduling software and other patient-specific software applications to facilitate patient access into the network