Customer Service Representative

Job Description

Job Description

We are looking for a Customer Service Representative to provide hands-on administrative and customer service support for a Contract assignment in San Leandro, California. This short-term opportunity is ideal for someone who is organized, adaptable, and comfortable working onsite in a manufacturing environment. In this role, you will help keep daily department activities running smoothly so core team members can stay focused on priority initiatives.

Responsibilities:
• Support day-to-day office and customer service activities by managing routine administrative work and maintaining organized records.
• Prepare, update, and format business documents, emails, and spreadsheets using Microsoft Outlook, Word, and Excel.
• Assist the customer service team with overflow assignments and follow-up tasks to improve response times and workflow efficiency.
• Enter and maintain accurate information in department files, trackers, and other internal documentation.
• Coordinate communications with internal contacts and external parties as needed to keep requests moving forward.
• Contribute to a cooperative team environment by stepping in where needed and adjusting to changing daily priorities.• Proficiency with Microsoft Outlook, Word, and Excel is required.
• Previous experience in an administrative support or customer service role is preferred.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• High level of accuracy and attention to detail in data entry and document handling.
• Ability to adapt quickly in a fast-paced environment with shifting priorities.
• Strong communication skills and a helpful, team-oriented approach.