Custom Framing Manager

Store - VEGAS-RAINBOW BLVD, NV Responsibilities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Develop and coach the team selling behaviors Lead the delivery of high‑quality custom framing solutions to customers on time by planning workload in partnership with the Store Manager Achieve your KPI’s and manage the framing team to achieve their role KPI’s Review sales and production workload and build plans and sales floor time for networking Manage and execute the inventory management processes as assigned Manage and execute shrink and safety programs Serve as Manager on Duty (MOD) Assist with interviewing, onboarding, coaching, observing and training of new team members; support talent development and participate in performance management activities of the team; utilize leadership competencies for continued self‑development Partner with MOD’s daily on the expectations of framing and other framers Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment Acknowledge customers, help locate product and provide solutions Assist with Omni‑channel processes Minimum Experience Basic computer skills Preferred Experience Previous custom framing experience is preferred Retail management experience Experience leading a sales team Physical Requirements Regular bending, lifting, carrying, reaching and stretching Ability to move throughout the store Ability to remain standing for long periods of time Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process and find a reasonable accommodation Work Environment Public retail store setting with climate-controlled public areas; some stock rooms may not be climate controlled; occasional outdoor work may be required to retrieve shopping carts or unload trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Pay $14.00 - $18.20 Legal Requirements Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Equal Opportunity Employer Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. #J-18808-Ljbffr Michaels Stores