Treatment Center Director/Program Manager

DescriptionPosition at MedMark Treatment CentersTreatment Center Director/Program DirectorMedMark Treatment Center is looking for an accountable, process oriented and efficient leader of operations for our Opiate Treatment Program. A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.Essential Duties & Responsibilities: Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinicManages OTP clinic operations to budgeted/planned resultsParticipates in the interviewing, hiring, training of clinic staffEvaluates, manages, counsels and terminates subordinate personnelProvides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnelWorks closely with staff via regular supervision to ensure the completion of performance goalsCommunicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.Identifies cost-saving opportunities, operational efficiencies, etc. and implementsAssists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirementsDevelops, monitors and provides reports on key performance indicators of clinic measures and reacts accordinglyWorks closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvementBecomes familiar with OTP federal & state laws, regulations, etc. and the application of suchBecomes familiar with CARF/JCAHO standards and the application of suchResponsible for maintenance & updating of policy & procedure manual and clinic operations manuals and proceduresServes as a clinic resource and provides or arranges for clinic training as requested/necessaryMaintains patient, employee and company confidentialityDevelopment Responsibilities: Participates in community relations, education and development activities to drive and maintain censusIdentifies and implements tactical steps to increase and retain censusWorks with clinic team to insure operations are prepared to handle increased censusParticipates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networksParticipation in the overall Company Performance Improvement ProcessFamiliar with standards required by Board of Health, OSHA, etc. and the application of suchAssists as requested with marketing programs & literature developmentOther duties as assignedQualifications:Multiple years of experience as an administrator of a clinical program Bachelor's degree (in business administration or related) from an accredited college or universityUnderstanding of clinic operations, with significant amount of time working in the field of substance abuse Understanding of HIPAA, Federal, State & CARF standards & regulationsDemonstrated organizational and leadership skills with the ability to supervise and manage personnelStrategic thinker to be able to recommend alternative solutions, execute and monitorSelf-starter, able to work autonomously and generate ideas and benefits for the CompanyCustomer service focused, eager and energeticExcellent interpersonal and communication skillsSatisfactory drug screen and criminal background check.Benefits:Competitive salaryComprehensive benefits package, including medical, dental, vision and 401(K)Generous paid time offExcellent growth and development opportunitiesSatisfying and rewarding work striving to overcome the opioid epidemicHere is what you can expect from us:MedMark Treatment Center, a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. MedMark Treatment Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.