Scheduling & Client Services Coordinator (Remote)

Scheduling & Client Services Coordinator

We are seeking a highly organized Scheduling & Client Services Coordinator to support clients throughout the vacation planning and reservation process. This remote position combines scheduling, client communication, administrative organization, and itinerary coordination, making it a strong fit for someone who enjoys keeping multiple details organized while helping others plan memorable experiences.

In this role, you will assist individuals and families with coordinating accommodations, transportation, activities, resort stays, cruises, and other vacation components based on their individual preferences. You will help maintain organized timelines, document reservation information, and ensure important planning details are communicated clearly throughout the process.

A typical day may include reviewing client preferences, researching available options, coordinating reservation details, updating itinerary information, confirming upcoming arrangements, and following up on items that still require attention. Because each client's needs are different, the ability to stay organized while managing several planning timelines is important.

No previous industry experience is required. Structured training is provided to help new team members learn the systems, resources, booking processes, and client service standards used in the role. This opportunity is best suited for someone who is dependable, comfortable learning new technology, and able to work independently in a remote environment.

Responsibilities

• Coordinate client scheduling and vacation planning timelines
• Assist with accommodations, transportation, activities, and reservation arrangements
• Maintain detailed client records, confirmations, and itinerary information
• Research options based on client preferences and planning needs
• Communicate updates and important information throughout the planning process
• Follow up on outstanding reservations, documentation, and scheduling details
• Maintain professional and responsive client communication

Qualifications

Strong written and verbal communication skills

Excellent organization and attention to detail

Dependable follow-through and time-management abilities

Comfortable working independently in a remote setting

Ability to learn online systems and digital planning tools

Previous customer service, administrative, hospitality, or scheduling experience is helpful but not required

What We Offer

Flexible remote scheduling

Performance-based pay

Comprehensive training for new team members

Ongoing mentorship and professional support

Access to established planning systems and resources

Opportunities for continued professional growth