Scheduling & Client Services Coordinator for Busy Stamford, CT Agency

Job Description

Job Description

Stamford, CT | Full-Time | On-Site

PLEASE READ ENTIRE POST BEFORE APPLYING

Are you an organized, friendly, and detail-oriented individual who enjoys working with people and thrives in a busy, fast-paced environment? We have an opportunity to join our team at a boutique domestic staffing agency in Stamford, CT.

We are looking for a reliable, organized, personable, and professional person to join our team. We work hard, but we also enjoy a friendly and positive office environment. Laughter is a regular part of our day, and we believe a good atmosphere makes for a better workplace.

The main focus of this position centers on two core responsibilities:

• Domestic Vetting: Serving as our primary gatekeeper by meticulously screening candidates and thoroughly checking professional references to maintain our high standards.
• Placement Coordination: Fueling our busy sitting service by rapidly filling temporary nanny and housekeeping bookings.
• Also providing administrative support to the owner to keep our daily operations seamless, compliant, and highly responsive.

Responsibilities

• Manage and fill temporary bookings through our busy sitting service, matching families with available nannies and housekeepers quickly and efficiently.
• Coordinate schedules, availability, and appointments to ensure temporary jobs are filled promptly.
• Communicate with families and household professionals throughout the day by phone, text, and email.
• Thoroughly check and verify candidates' professional references to ensure we represent dependable, high-quality domestic professionals.
• Review applications and maintain accurate candidate information in our database.
• Create and edit candidate bios, ensuring excellent grammar, spelling, accuracy, and presentation.
• Manage email correspondence and incoming applications.
• Screen calls and assist callers professionally and courteously.
• Keep schedules, candidate availability, and database information accurate and up to date.
• Provide administrative and organizational support directly to the owner.

What We're Looking For

• Great Communicator: Professional, warm, and highly skilled across text, phone, and email interactions with families.
• Detail-Driven Organizer: Exceptional grammar, spelling, and top-tier organizational habits.
• Agile Problem Solver: Resourceful, quick-thinking, and able to stay calm when handling changing, competing priorities.
• Rock-Solid Professional: Dependable, punctual, responsible, and equipped with sharp, everyday common sense.
• Bilingual Bonus: Fluency in Spanish is a strong plus.
• Flexible Backgrounds Welcome: Current or former preschool teachers or educators can be highly successful in this role. Backgrounds in childcare, scheduling, customer service, hospitality, or office administration are also helpful but not required. We gladly consider candidates with strong transferable skills who demonstrate the right personality, professionalism, and organizational ability.

The Right Personality Matters
We are a small, close-knit office looking for someone who enjoys working with people, communicating with families, and solving problems. Someone with experience in a preschool, daycare, or educational setting may be particularly well suited to this role. Communicating with parents, coordinating schedules, understanding children's needs, and managing competing priorities are all skills that translate beautifully to our agency. Temporary bookings and schedules can change quickly. We value initiative, reliability, a positive attitude, and someone who takes pride in keeping things moving accurately. If you enjoy connecting with parents, discussing childcare, and helping families find dependable caregivers, this position offers an opportunity to put those skills to good use.

Opportunity for Advancement
As you become familiar with our business and demonstrate your abilities, there is an opportunity to advance into a Placement Counselor role with greater responsibility and additional bonus compensation.

Schedule & Benefits

• Schedule: Monday through Friday, 8:30 AM–4:30/5:00 PM
• Hours: 35–40 hours per week
• Location: Fully On-site in Stamford, CT
• Annual Salary: $52,000–$57,000, plus bonuses
• Benefits: Paid vacation, paid holidays, paid sick days, and a retirement plan with employer match.

Because this position starts at 8:30 AM and is fully on-site, we are looking for candidates who live in Stamford or have a short, reliable commute to our office

How to Apply
Please submit your resume and a brief note explaining why you are interested in this position. We appreciate applicants who take the time to introduce themselves and tell us why they believe they would be a good fit for our team.