Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Automotive Service Advisor

$80k - $150k

Independence Mazda

Service Advisor Position at Independence Mazda

Independence Mazda is seeking a Service Advisor to join our team in Charlotte, North Carolina. This is a full-time, commission based position in the auto industry. As a Service Advisor, you will play a crucial role in maintaining and repairing vehicles to ensure customer satisfaction and safety. This is an individual contributor role, providing a great opportunity for growth and development in the automotive industry. Compensation & Benefits: The compensation for this position is $80,000 to $150,000 per year, paid biweekly. In addition, we offer a comprehensive benefits package including 5 day work week, medical, dental, vision, and life insurance, as well as a 401(k) retirement plan and paid time off.

Job Responsibilities

  • Initiates automotive services and repairs by ascertaining performance problems and services requested.
  • Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.
  • Ascertains automotive problems and services by listening to customer's description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
  • Develops estimates by costing materials, supplies, and labor.
  • Calculates customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
  • Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities and reading manufacturers' publications.

Education and Experience Requirements

  • High school diploma, GED, or equivalent
  • 2-plus years of experience in a service advisor role strongly preferred
  • Experience or certification with specific manufacturer is a bonus
  • Previous customer service experience
  • Valid driver's license with an acceptable driving record

EEOC Statement: Independence Mazda is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Independence Mazda
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Automotive Service Advisor in Charlotte, NC vacancy
  • A leading automotive group is seeking an Automotive Service Advisor in Charlotte, NC. This role involves managing the service department, ensuring customer satisfaction, and providing accurate cost estimates. Candidates should have at least two years of dealership experience... 
    Automotive

    Sonic Automotive

    Charlotte, NC
    4 days ago
  •  ...Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication...  ...experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks... 
    Automotive

    Meineke - 2721

    Charlotte, NC
    6 days ago
  • A leading automotive dealership in Matthews, NC, is looking for a dedicated Automotive Service Advisor to join their team. The role involves providing exceptional customer service, assisting customers with inquiries, and effectively communicating with technicians. Ideal... 
    Automotive

    Mills Automotive Group

    Matthews, NC
    2 days ago
  • Tire Pros in Charlotte, NC is seeking a Service Advisor to advise customers on vehicle service needs and create repair orders. Responsibilities include greeting customers, diagnosing problems, and maintaining the service area. Desired qualifications are a high school diploma... 
    Automotive

    Tire Pros

    Charlotte, NC
    1 day ago
  • $60k - $100k

    A local automotive dealership in Pineville, NC is seeking a Service Advisor. The ideal candidate will possess strong customer service skills and the ability to efficiently manage service interactions. This full-time position offers a base pay range of $60,000 to $100,00... 
    Automotive
    Full time
    Local area

    Mills Automotive Group

    Pineville, NC
    2 days ago
  •  ...Mills Auto Group is looking for a motivated Service Consultant that is interested in...  ...help train and build the future of the automotive industry, we are looking for YOU! Newer,...  ...Satisfaction * Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant... 
    Automotive
    Work at office
    Immediate start

    Mills Auto Group

    Pineville, NC
    1 day ago
  •  ...Service Consultant Opportunity Mills Auto Group is looking for a motivated Service Consultant...  ...help train and build the future of the automotive industry, we are looking for YOU! Newer,...  ...Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant... 
    Automotive
    Work at office
    Immediate start

    Mills Automotive

    Pineville, NC
    8 days ago
  • A leading automotive service facility in Charlotte, NC seeks an Automotive Service Advisor. This entry-level position offers the chance for advancement depending on attitude and work ethic. Responsibilities include greeting customers, diagnosing car issues, translating... 
    Automotive

    Scott Clark Honda

    Charlotte, NC
    2 days ago
  • $14 - $20 per day

     ...Service Advisor We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer...  ...management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of... 
    Automotive
    Local area

    Meineke

    Charlotte, NC
    1 day ago
  • Capital Ford of Charlotte is seeking a skilled and customer‑focused Automotive Service Advisor to join our service team. As the primary point of contact for customers needing maintenance or repair work, you will play a key role in delivering an exceptional service experience... 
    Automotive

    Capital Ford of Charlotte

    Charlotte, NC
    4 days ago
  • A Ford dealership in the United States is seeking a Service Advisor responsible for greeting customers, scheduling appointments, and providing exceptional service. The ideal candidate will have automotive knowledge, experience in a service department, and a positive attitude... 
    Automotive
    Flexible hours

    Keith Hawthorne Ford Lincoln Mercury

    Belmont, NC
    1 day ago
  •  ...Internal Service Writer Career Opportunity at INFINITI of Charlotte INFINITI of Charlotte...  ...communication between technicians, advisors, parts, and management to help ensure efficient...  ...manner Qualifications Previous automotive service experience preferred Service... 
    Automotive

    Nissan Williamsburg

    Matthews, NC
    1 day ago
  •  ...Service Advisor Dutch Miller Kia of Charlotte is seeking a highly motivated and customer-focused Service Advisor to join our team in...  ...safety procedures. Requirements Previous experience in automotive service or a related customer service role preferred. Strong... 
    Automotive

    Dutch Miller Auto Group

    Charlotte, NC
    1 day ago
  •  ...Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible...  ...Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology... 
    Automotive
    Work experience placement
    Work at office
    Local area
    Shift work
    Afternoon shift

    Hendrick Automotive Group

    Charlotte, NC
    1 day ago
  • $60k - $100k

    Overview Service Advisor role at Mills Automotive Group Mills Auto Group is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment... 
    Automotive
    Full time

    Mills Automotive Group

    Pineville, NC
    4 days ago
  • $50k - $65k

     ...Full time Exempt/Non Exempt: Salary Job Description: AAA Car Care is seeking a motivated and customer-oriented Automotive Service Advisor to join our dynamic team. As a Service Advisor, you will play a key role in delivering outstanding customer service and ensuring... 
    Automotive
    Weekly pay
    Full time
    Temporary work
    Work at office

    The Auto Club Group

    Charlotte, NC
    23 hours ago
  • Job Description Our Service Advisor is responsible for running an efficient and profitable service department. He/She will operate the department...  .... Simply put, you'll experience the best that a career in the automotive industry has to offer. #J-18808-Ljbffr Sonic Automotive
    Automotive
    Local area
    Immediate start

    Sonic Automotive

    Charlotte, NC
    1 day ago
  • A leading automotive service company in Charlotte, NC, is seeking a Greeter to establish and maintain good customer relations, complete work orders accurately, and provide excellent service. The role requires cheerful communication skills, attention to detail, and an enthusiasm... 
    Automotive

    SpeeDee - A Plus Automotive

    Charlotte, NC
    3 days ago
  •  ...Service Advisor We are seeking an organized and detailed Service Advisor to join our winning team. Scott Clark Nissan is the number...  ...succeed and will do what it takes to get you there! Initiates automotive services and repairs by ascertaining performance problems... 
    Automotive
    Contract work
    Temporary work

    Scott Clark Nissan

    Charlotte, NC
    1 day ago
  •  ...Service Advisor Dutch Miller Kia Under New Management | Family-Owned and Operated Join a Dealership That Feels Like Family Dutch...  ...performance. As a family-owned dealership with a legacy of automotive excellence, we're committed to delivering top-tier service to... 
    Automotive

    Dutch Miller Auto Group

    Charlotte, NC
    2 days ago
  •  ...Automotive Service Advisor Service advisors are the point of contact between customers who bring their vehicles into an auto dealership for repair and the technicians who provide services to the vehicle. As a service advisor, you will be responsible for communicating... 
    Automotive
    Work experience placement

    Scott Clark Honda

    Charlotte, NC
    1 day ago
  • What To Expect Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands...  ...MS Office with a proactive willingness to learn emerging automotive technologies Valid driver’s license required Benefits... 
    Automotive
    Hourly pay
    Full time
    Temporary work
    Flexible hours

    Tesla

    Matthews, NC
    3 days ago
  •  ...Automotive Service Writer CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys...  ...State or local certifications preferred. Automotive service advisor, automotive service writer, automotive dealership service... 
    Automotive
    Local area
    Flexible hours

    Car Guys Inc.

    Matthews, NC
    1 day ago
  • $150k

     ...Porsche Assistant Service Manager at Mills Auto Group The Porsche Assistant Service...  ...department Provide support to service advisors and technicians Handle customer inquiries...  ...appointments Previous experience in automotive service management Strong leadership... 
    Automotive

    Mills Automotive

    Charlotte, NC
    3 days ago
  • Service Advisor Volkswagen of South Charlotte believes that its strength, continued success, future growth and profitability depend on...  ...advisor skills, customer satisfaction and quality control. * Automotive service advisor experience. * Ability to concentrate and accomplish... 
    Automotive
    Part time
    Work at office
    Local area

    Scott Clark Honda

    Charlotte, NC
    3 days ago
  • Mills Automotive Group is hiring for a Service Business Development position at Infiniti of Charlotte in Matthews, North Carolina. The role involves handling inbound and outbound service calls to enhance service traffic, thereby driving revenue for the dealership. Candidates... 
    Automotive
    Hourly pay

    Mills Automotive Group

    Matthews, NC
    23 hours ago
  •  ...Customer Service Representative As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway...  ...; or 2-3 years of Customer Service experience with a Tier-1 Automotive supplier or equivalent combination of education and experience... 
    Automotive
    Work at office

    Marmon

    Harrisburg, NC
    3 days ago
  •  ...Service Advisor Position Scott Clark Honda has been serving the Southeast as one of the premier Honda dealers in the Carolinas. Our...  ...Meet dealership's standards for repair and order production Automotive knowledge and experience a plus Maintaining customer... 
    Automotive
    Full time
    Shift work
    Afternoon shift

    Scott Clark Honda

    Charlotte, NC
    1 day ago
  • $32 per hour

     ...Description Job Description Woodie’s Auto Service & Repair | Charlotte, NC & Charleston,...  ...repairs. Work closely with Service Advisors to ensure customers are back on the road...  ...For: ~3+ years of professional automotive repair experience. ~ Strong mechanical... 
    Automotive
    Hourly pay
    Full time

    Woodie's Auto Service

    Charlotte, NC
    10 days ago
  •  ...first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and... 
    Automotive
    Local area
    Worldwide
    Shift work

    SpeeDee Oil Change and Auto Service

    Charlotte, NC
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Automotive Service Advisor. Be the first to apply!