Catering Sales Manager

Catering Sales Manager

Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resort, the resort that's redefining the Orlando vacation experience. Just steps away from Walt Disney World, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore Orlando Resort is an expansive and technically complex property spanning 1,100 acres with multiple operational components. The resort integrates resort-owned vacation rental homes, large-scale water features, and extensive recreational infrastructure. The eight-acre Evermore Bay lagoon includes advanced water treatment, circulation, and safety systems that require continuous monitoring. Two championship golf courses, numerous pools, water sports facilities, and a wide range of amenities, including pickleball courts, event spaces, and dining venues, further enhance the offerings. This diverse environment demands sophisticated engineering oversight to ensure optimal performance, safety, and reliability across all systems.

If you're excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Key Responsibilities:

• Develop and execute a comprehensive sales strategy to drive revenue and maximize event business (and corresponding occupancies) for the resort.
• Manage and grow the hotel's social & corporate events sales pipeline by generating leads, cultivating relationships with planners, vendors and customers.
• Collaborate with the catering and events team to ensure successful execution.
• Conduct site tours with potential clients, showcasing the Resort's venues, amenities, and services.
• Negotiate and finalize contracts with clients, ensuring all details are accurate and comprehensive.
• Attend industry trade shows, expos, and other events to network and promote the resorts' sales program.
• Monitor and analyze sales trends, reporting on sales metrics and KPIs to senior management.
• Manage and maintain accurate client and sales data in Delphi.
• Provide exceptional customer service and ensure a high level of client satisfaction.
• Work with resort marketing to execute social media content for events in real-time; advise on strategic marketing budget/plans on an ongoing basis as requested.

Education, Skills and Experience:

• College degree or equivalent work experience
• 2+ years of relevant experience in /social catering, preferably in hotel or resort settings
• Proven track record of achieving and exceeding sales targets
• Exceptional interpersonal, communication and negotiation skills
• Strong organizational and time-management skills with the ability to multitask/prioritize
• Proficient in Microsoft Office Suite and Event Software
• Flexibility to work weekends, holiday an evenings as needed
• Self-starter that can work independently with minimal supervision
• Must be detail oriented, creative and customer focused

Physical Requirements:

• Visually look at a computer for extended periods of time
• Repetitive hand motions, such as typing
• Able to sit and use the computer for hours at a time
• Must be able to lift up to 25 pounds
• Able to stand, walk, stoop, kneel, bend, and / or reach periodically

At Evermore, your role isn't just a jobit's a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We're building a whole new class of hospitality in Orlando, so we're looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you'll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.

Are you ready to join the team that's redefining how to vacation? Join us today! We can't wait to meet you!

EOE/M/F/D/V #LI-JM1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.