Part-Time Phone Operator | 8:00 AM - 1:00 PM

Job Description

Job Description

Part-Time Phone Operator | 8:00 AM – 1:00 PM

Perfect for Parents, College Students, Retirees & Anyone Looking for Better Work-Life Balance!

Looking for a part-time position that keeps you productive, engaged, and connected — without taking over your entire day? Thelen Auto Group is hiring a friendly, dependable, and detail-oriented Part-Time Phone Operator to join our team!

This schedule is ideal for:

• Parents with school-aged children who want to work while the kids are in school
• College students looking for steady daytime hours
• Anyone seeking extra income while maintaining flexibility and work-life balance

Schedule

Monday through Friday | 8:00 AM – 1:00 PM
No late evenings. Enjoy your afternoons free!
Rotational Saturday | 9:00 AM – 3:00 PM

What You’ll Do

• Professionally answer and direct inbound calls using a multi-line phone system
• Assist customers and provide exceptional customer service on every call and online inquiry
• Complete, respond to, and assign internet leads across the dealership group
• Perform outbound service follow-up calls
• Support vehicle photo operations, including photo editing and website uploads
• Help maintain accurate and organized customer databases
• Work across multiple systems and screens efficiently while maintaining accuracy
• Assist with additional administrative and customer support tasks as needed

What We’re Looking For

• Positive attitude with strong communication and customer service skills
• Strong attention to detail and ability to stay organized in a fast-paced environment
• Ability to multi-task effectively while maintaining accuracy
• Comfortable talking on the phone while typing and navigating multiple computer systems
• Excellent phone etiquette and professional communication skills
• Proficiency with computers and Microsoft Excel
• Ability to work independently and as part of a team
• 1+ year of customer service experience preferred
• Experience with multi-line phones, CRM systems, or photo editing is a plus — but we are willing to train the right person!
• Ability to sit at a computer and work on the phone for extended periods
• Availability Monday through Friday, with rotating Saturdays required
• Previous customer service or phone experience is a plus, but we are willing to train the right person!

Why People Love This Schedule

• Work while the kids are in school
• Keep evenings and afternoons open
• Stay active and engaged without full-time hours
• Supportive and team-oriented work environment

If you enjoy helping people, thrive in a fast-paced environment, and want a schedule that fits your life, we’d love to hear from you!