Program Assistant

Program Assistant On DutyLocation: Milwaukee, WIPay: $12.50-$18.00 per hourJob Type: Full-time- 40hrs/weeklySchedule: Flexible schedule including evenings, weekends, overnight shifts, and holidays as neededBenefits:Insurance & Financial• Comprehensive medical, dental, vision, and hearing coverage• Prescription drug plan• Voluntary life insurance• Competitive pension plan• 403(b) retirement savings plan (immediate eligibility)Paid Time Off• Vacation days (accrual begins after first month, eligible after 90 days)• Paid sick days• Personal days• Floating holidays• Paid holidays (immediate eligibility)About the RoleAt The Salvation Army Adult Rehabilitation Center, your work helps support individuals on their journey to recovery. As a Program Assistant On Duty, you will help ensure the safety, structure, and smooth operation of the program during assigned shifts while supporting beneficiaries and maintaining program standards.What You'll DoMaintain a safe, secure, and orderly environment within the facilityMonitor beneficiary activity, movement, and adherence to program rules and schedulesConduct facility rounds, bed checks, and building walkthroughsRespond to incidents and complete required reports and documentationAssist with beneficiary orientation, guidance, and general supportLead house meetings and communicate program expectations and updatesSupport intake processes, including assessments when neededOversee medication call procedures and ensure proper documentationAdminister required testing (e.g., breathalyzer or urinalysis) as neededSupervise beneficiaries assigned to work therapy tasks and provide guidanceProvide transportation for beneficiaries when assigned, following safety guidelinesComplete daily reports and accurately document program activities and incidentsSupport recreational and program activities when scheduledTraining ProvidedPaid training on program policies, procedures, and safety protocolsOngoing coaching and support from leadershipOpportunity to build experience in human services and program operationsWhy Join UsMission-driven work that supports recovery and community impactOpportunity to make a meaningful difference in people's livesSupportive, team-oriented environmentEmployee Assistance Program and additional benefitsWhat You'll NeedRequiredAbility to maintain safety, security, and organization within a residential program environmentReliable attendance and punctualityStrong communication and interpersonal skillsAbility to remain calm and respond effectively in emergency or high-pressure situationsBasic math and computer skills, including data entry and reportingAbility to follow policies, procedures, and program guidelinesAbility to work a flexible schedule, including evenings, weekends, overnight shifts, and holidaysAbility to stand, walk, and complete facility rounds throughout the shiftAbility to bend, reach, climb stairs, and perform physical tasks as neededAbility to lift up to 20 lbs regularly and assist with up to 50 lbs occasionallyValid Driver's License with ability to drive on behalf of The Salvation Army per policyHigh school diploma or equivalentPreferredPrevious experience in residential programs, social services, customer service, or securityExperience working with individuals in recovery or structured program environmentsExperience with reporting systems, Microsoft Teams, Word, or ExcelThe Salvation Army is an equal opportunity employer.Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.