Restaurant General Manager

Pay and Benefits P.F. Chang's Pay Range (based on experience): $110,000.00 - $130,000.00 per year Comprehensive Benefits: Medical, dental, vision, 401(K), and paid time off Monthly and annual bonuses based on performance Paid management training program; promote from within Referral bonus: $250 for Team Member positions and $500 for restaurant management positions (not for home location) Exclusive employee discounts Holidays: Most locations closed on Thanksgiving and Christmas Financial assistance through the Lucky Cat Fund during hardships for qualifying team members Job Summary Are you passionate about delivering exceptional guest experiences and driving sales growth? Do you thrive in a fast-paced environment where innovation and teamwork are valued? We are seeking a dynamic and results-oriented Operating Partner to lead our team towards excellence in hospitality. As the Operating Partner, you will play a key role in fostering a culture of integrity, innovation, and exceptional service within our restaurant. With your keen understanding of the local market and strong leadership skills, you will drive sales growth through innovative strategies while maintaining the highest standards of quality and service. Responsibilities Demonstrate genuine passion for exceptional guest experiences and personalized service; engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction. Drive incremental sales through exceptional service and coaching team members on upselling techniques. Use financial analysis to support continuous improvement and responsiveness to market trends. Take ownership of all operations; utilize KPIs and EBIDTA targets to spearhead ongoing improvement initiatives for the restaurant’s success and long‑term growth. Set standards of integrity, professionalism, and innovative thinking; foster teamwork and dedication, leading initiatives with a focus on simplicity and effectiveness. Develop management team members through leadership training, ensuring they are prepared for future roles while maintaining the highest culinary and hospitality standards for guest satisfaction. Inspire and motivate the entire team; provide training, coaching, and performance reviews. Encourage exploration of new ideas and calculated risks to drive organizational success. Requirements Progressive restaurant/hospitality management experience; for external hires, recent GM experience is required. Valid driver’s license to perform occasional duties such as shift coverage, providing large catering orders, and traveling between locations. Strong passion for exceptional guest experiences with a guest‑centric mindset. Proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise. Demonstrated success in mentoring and coaching individuals at various levels to unlock potential and foster professional growth. Understanding of managing inventory, cost of goods, and financial control (P&L). Proficiency in POS systems, corporate software systems, third‑party delivery platforms, inventory systems, and reservation systems. Preferences: Experience in casual or upscale dining; Hospitality or Business degree; Culinary and kitchen acumen – experience managing or running culinary/kitchen operations. #J-18808-Ljbffr