Communications Assistant

Communications Virtual Assistant

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We've built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully vertically integrated business model.

We're looking for a highly organized and proactive Communications Virtual Assistant to support our outreach and partnership activities. This role requires a detail-oriented multitasker with strong administrative skills, exceptional interpersonal skills, and a knack for coordination, research, and documentation. You'll handle everything from managing contact lists and coordinating outreach to tracking responses and supporting campaign execution. Your meticulous documentation will ensure clear visibility across internal teams.

Seniority Level: Junior–Mid Level

Key Responsibilities:

• Support communication and partnership initiatives by managing contact lists, logging outreach activity, tracking responses, and maintaining organized records.
• Coordinate email outreach and follow-ups for partnerships, sponsorships, and campaigns.
• Coordinate internal schedules in relation to event preparation and fulfillment.
• Assist in scheduling meetings, preparing internal documents, and supporting contract fulfillment and tracking.
• Collaborate with content, community, and social media teams to ensure consistent messaging across platforms.
• Conduct research on partnership, sponsorship, podcast, and event opportunities within the women's health space.
• Prepare and update weekly and monthly performance reports summarizing outreach and campaign impact.
• Monitor and respond to inquiries from shared inboxes, ensuring timely follow-up and accurate documentation.
• Support both virtual and in-person event coordination and handle associated media logistics.
• Help maintain internal calendars, content schedules, and communications systems.
• Learn cross-team processes to streamline internal communication and projects.

Qualifications:

• 3+ years experience in communications, partnerships, marketing, or administrative support roles.
• Strong organizational and time-management skills, with the ability to manage multiple tasks, maintain detailed records, and organize information effectively.
• Ability to problem-solve and take action on lower-level decisions.
• Excellent written and verbal communication skills, with a professional and engaging approach — especially when communicating complex topics both internally and externally.
• Proficiency in Google Workspace (Docs, Sheets, Calendar) or similar productivity tools.
• Proactive problem-solver with attention to detail and a collaborative mindset.
• Access to a personal computer with a stable internet connection capable of efficiently running the required tools and applications.
• Availability to work 9:00 AM–5:00 PM Eastern Time, with some flexibility.

Nice to Have:

• Experience with or interest in contributing to a company focused on women's well-being.
• Familiarity with social media platforms, analytics tools, and CRM or tracking systems.

What's in it for you?

• Remote-first, work wherever you choose
• Unlimited paid time off
• Paid non-working holidays per country of residence
• Pro-rated 13th-month bonus in select regions
• Referral bonuses
• Financial support for online courses
• Fun and casual work environment
• Employee engagement activities and virtual gatherings
• We are a diverse, global team!

Equal Employment Opportunity

Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Winona takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.