Director of Sales (State Room + The Tower)

We are fueled by a passion for difference, service excellence & your happiness. We have fun, we work hard, we are innovative. POSITION TITLE Director of Sales DIRECT SUPERVISOR Chief Growth Officer RESPONSIBILITIES Responsibilities include but are not limited to: Director of Sales is an in-person position that has a primary focus on the overall revenue targets and healthy growth of their venues and serves as a positive and motivating leader, educator and mentor of the sales team. GOALS Reaching and exceeding monthly/quarterly/annual sales revenue targets Ensuring your team is hitting their personal revenue goals for current and future years Director of Sales is in the lead rotation 1 day per week SALES Be the master of pace reporting and yield management for your market while understanding booking trends per market segment Ensure the team is handling inquiries according to all Longwood Standards (SOPs) Greeting all business opportunities with enthusiasm and drive to sell and mentoring the team to do the same Exemplify and teach excellent negotiating skills to strategically contract event minimum and site fee to maximize revenues Thoroughly understand value of our products and services- F&B Menus, AV List, Site fees, Ceremony fee & In-house equipment Create timely and accurate proposals for the client; listen to their needs and balance with our availability Build long lasting business relationships with key accounts, clients, and planners to gain direct repeat business Have a deep understanding of core market segments Attend networking events to enhance relationships & prospect LEADERSHIP Provide day-to-day leadership and grooming to sales and client concierge team members Implement goals and expectations. Manage performance issues with coaching and hold team accountable for results Guide and participate in monthly sales department and revenue and strategy meetings Develop expert knowledge of the venue(s) positioning in marketplace, seasonality, pricing strategies Proven ability to recruit, motivate, train, and retain ANALYTICS Conduct sales reporting: pace, lead volume, need times, yield management Provide accurate monthly forecasting to Executive Team Be an active contributor to P&L meetings Understand and implement team KPIs VENUE TOURS Schedule tours of the venue that are convenient for the clients and not during another event Enbody the leadership of a luxury event professional that is passionate about a hospitable guest experience Conduct venue tours for prospective clients follow all Longwood touring standards to showcase the venues Deep understanding of the competitive set - Features, Pricing and Offering vs ours, we do not speak negatively CONTRACTS & PROPOSALS Create proposals based on clients’ needs and balanced with Longwood standards on successful events Create, sign, and send Contracts on Longwood’s behalf As an authorized signer, understanding every section; including terms and conditions and contractual clauses is essential Reviewing contract clauses and questions with clients; addressing any requested contract changes Familiarity with each market segment and the potential contractual concerns Maintain accurate client information and bookings through Longwood Standard software programs POSITION EXPERIENCE Minimum 3-5 years of catering sales leadership experience in a hotel, convention or private event venue with at least 10,000 square feet of meeting space and the ability to book multiple events simultaneously Exceeding team revenue targets of over $6 Million being an active booker alongside your team Experience selling multiple Market segments including: weddings, nonprofit and corporate events Managing a team of 3 or more managers for 3+ years At least 2 years of experience with sales goal and sales pace reports LONGWOOD REQUIREMENTS Proficient in Computer skills – Microsoft Office Require availability to work flexible hours and weekends Exceptional organizational, multi-tasking, written & verbal communication skills Collaborate with all departments and foster team environment #J-18808-Ljbffr Longwood Venues + Destinations