RISK MANAGEMENT PROGRAM SPECIALIST

Risk Management Program Specialist - 43001294

The State Personnel System is an E-Verify employer. Requisition No: 878180 Agency: Financial Services Working Title: RISK MANAGEMENT PROGRAM SPECIALIST - 43001294 Pay Plan: Career Service Position Number: 43001294 Salary: $48,945.48 - $52,000.00 Posting Closing Date: 07/02/2026

DIVISION: RISK MANAGEMENT BUREAU: STATE LIABILITY AND PROPERTY CLAIMS CITY: TALLAHASSEE COUNTY: LEON

Requirements: Proficient in using Microsoft Word and Excel. Preferences: One (1) or more years of experience in the insurance field or adjusting liability claims. Experience in the legal field or working with attorneys. Experience in negotiations or conflict resolution or attended classes in this area of study. Experience working in a Risk Management Information System, Insurance Management system, or similar claims database. Currently have or have previously held a Florida Adjuster license. Bachelor's degree from an accredited college or university.

REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES (KSA'S): Knowledge of the principles of insurance & risk management; of methods of compiling, organizing, & analyzing data. Ability to conduct fact-finding interviews; to investigate insurance claims; understand and apply applicable rules, regulations, policies and procedures; collect, analyze and interpret data; to make and defend decisions about insurance claims; plan, organize & coordinate work activities; communicate effectively verbally & in writing; and to establish & maintain an effective working relationship with others.

SPECIAL NOTES: This position is required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday. Must be able to travel Statewide by flying or driving a car. This position may be required to occasionally perform duties other than those listed on the position description. The salary range for this position is $48,945.48 - $52,000.00 annually, based on experience. Employees of the Department of Financial Services are paid on a monthly pay cycle. This position requires a security background check, including fingerprint as a condition of employment. Responses to qualifying questions must be clearly supported by the state application and any omission, falsification or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BRIEF DESCRIPTION OF DUTIES: Conducts investigations into State liability claims, which are filed against the State and its employees. When necessary, assign specific claims to contract adjusters for field investigation. Responsible for supervising and directing the contract adjuster's activity during the investigation process and responsible for the overall quality of claims management. Responsible for the continual review of claims files. Directly responsible for all facets of litigation management include scrutinizing summons and complaints, answers, motions, and other legal documents to discern legal strategies, possible additional claims and counter claims, etc. Responsible for having and maintaining a fundamental working knowledge of the statutory, case law, and procedural laws applicable to assigned cases and for suggesting to attorney's other strategies pertinent to the efficient and professional handling of each assigned claim. Responsible for assisting the agency involved, where appropriate, in coordinating with the defense attorney. Responsible for developing, with the contract defense attorney, an agreed plan of defense. Responsible for keeping the Administrator and personnel of the involved state agency fully informed of significant case developments. Responsible for authorizing timely offers of judgment/proposals for settlement, offers of settlement, pre-trial settlements, and for attending court ordered mediations and trials. Based on facts derived from the claims investigation and or pre-trial discovery, responsible for applying appropriate case law and making a determination of liability for the purpose of exploring the desirability of settlement; related to this responsibility is the need to properly evaluate medical reports, vendor bills, and estimates of damage; responsible for authorizing and making offers of settlement up to approved authority and denying claims when necessary. Responsible for the adjustment and recording of claim reserve and reserve balances to reflect the monetary exposure on claim files. Responsible for the review, adjustment, and approval of all attorney and other contract vendors' fees and expense statements, including all travel and other expenses of vendors. Responsible for the overall maintenance of the claims information contained in the assigned claim files, including the accuracy of the claims information and reserves in the division's data processing system. This includes proper data coding into the system and accurate verification. Responsibility also includes the effective maintenance of the file diary system.

Location: TALLAHASSEE, FL, US, 32399