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Customer Success Advisor, Renewals — Remote & AI-Driven

TestGorilla

New York, NY
  • Remote job

TestGorilla is hiring a Customer Success Advisor, Renewals to own renewals end-to-end across self-serve and mid-market customers. You will handle pricing and billing discussions within our framework, guide customers through plan changes, and drive migrations to usage-based pricing with support from AI agents. You will escalate cases that fall outside standard guidelines and ensure CRM hygiene remains top-notch. #J-18808-Ljbffr TestGorilla

Vacancy posted 2 days ago
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