Receptionist - State Farm Agent Team Member

Benefits: License reimbursement Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule ABOUT OUR AGENCY: I opened my agency in 2003 after beginning my State Farm career as a Claims Adjuster. Insurance has always been a part of my life—my grandmother worked for State Farm in my hometown, and from an early age I knew I wanted to become an agent. I'm married with three teenagers, and helping families protect what matters most is something I'm passionate about both personally and professionally. Giving back to the community is important to me. I'm actively involved with local schools, foundation boards, the Chamber of Commerce, and other community organizations. Building strong relationships and making a positive impact extends far beyond the walls of our office. Our agency offers health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in investing in our team and providing the support and resources needed to build a successful, long-term career. Our culture is built around exceptional customer service, teamwork, and doing what's right for our customers. I'm looking for someone who is motivated, competitive, and passionate about helping people. The ideal candidate enjoys building relationships, isn't afraid to ask for referrals, and is driven to succeed while always putting the customer experience first. ROLE DESCRIPTION: Kelli Ashbrook - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems. #J-18808-Ljbffr