Transitional Housing Support Staff - Phoenix

The Transitional Housing Support Staff provides direct support and oversight to residents participating in the Transitional Housing Program. This position promotes a safe, structured, and recovery-focused living environment while assisting residents in developing independent living skills, maintaining sobriety, and progressing toward long-term stability.


Support Staff serve as a positive role model, reinforce program expectations, document services accurately, and ensure compliance with all organizational, state, and regulatory requirements.


DUTIES AND RESPONSIBILITIES


Resident Support & Supervision

• Monitor resident activities to ensure a safe and structured environment.

• Enforce house rules, curfews, and program expectations consistently and respectfully.

• Conduct regular house checks and document observations.

• Perform random drug and alcohol screenings as assigned.

• Provide supportive coaching related to life skills, employment, and recovery goals.

• Assist residents with conflict resolution and problem-solving.

• Report concerns, incidents, or behavioral issues to supervisory staff promptly.

Documentation & Compliance

• Complete accurate and timely shift notes, incident reports, and required logs.

• Maintain documentation in accordance with company policy and regulatory standards.

• Ensure all required forms are completed and submitted per protocol.

• Protect resident confidentiality in accordance with HIPAA regulations.

Program Operations

• Conduct intake orientation for new residents when assigned.

• Support transportation coordination as needed.

• Assist with room checks, cleanliness inspections, and inventory management.

• Participate in team meetings and trainings.

• Support emergency response procedures when necessary.

QUALIFICATIONS, CERTIFICATIONS, AND EDUCATION REQUIREMENTS:

• High School Diploma or Equivalent required

• Minimum two (2) years of experience in related field preferred

• Valid Arizona Driver's License with acceptable 36 month driving record

• CPR/FA Certification - to be obtained within first 30 days
• Fingerprint Clearance Card - have current card or show proof of applying within 7 days from hire date
• Handle with Care - to be obtained within first 30 days
• Successful clearance of pre-employment criminal/county/state background check
• Successful clearance of pre-employment drug and alcohol testing
• Successful clearance of TB PPD testing upon hire and annual screening of TB symptoms
• Attending clinical oversight with BHP once every 2 weeks worked for a minimum of 2 sessions per month.
• Additional Notes:
  America's Rehab Campus's is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.