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Transitional Housing Support Staff - Phoenix

America's Rehab Campuses

The Transitional Housing Support Staff provides direct support and oversight to residents participating in the Transitional Housing Program. This position promotes a safe, structured, and recovery-focused living environment while assisting residents in developing independent living skills, maintaining sobriety, and progressing toward long-term stability.


Support Staff serve as a positive role model, reinforce program expectations, document services accurately, and ensure compliance with all organizational, state, and regulatory requirements.


DUTIES AND RESPONSIBILITIES


Resident Support & Supervision

  • Monitor resident activities to ensure a safe and structured environment.
  • Enforce house rules, curfews, and program expectations consistently and respectfully.
  • Conduct regular house checks and document observations.
  • Perform random drug and alcohol screenings as assigned.
  • Provide supportive coaching related to life skills, employment, and recovery goals.
  • Assist residents with conflict resolution and problem-solving.
  • Report concerns, incidents, or behavioral issues to supervisory staff promptly.
Documentation & Compliance
  • Complete accurate and timely shift notes, incident reports, and required logs.
  • Maintain documentation in accordance with company policy and regulatory standards.
  • Ensure all required forms are completed and submitted per protocol.
  • Protect resident confidentiality in accordance with HIPAA regulations.
Program Operations
  • Conduct intake orientation for new residents when assigned.
  • Support transportation coordination as needed.
  • Assist with room checks, cleanliness inspections, and inventory management.
  • Participate in team meetings and trainings.
  • Support emergency response procedures when necessary.
QUALIFICATIONS, CERTIFICATIONS, AND EDUCATION REQUIREMENTS:
  • High School Diploma or Equivalent required
  • Minimum two (2) years of experience in related field preferred
  • Valid Arizona Driver's License with acceptable 36 month driving record
  • CPR/FA Certification - to be obtained within first 30 days
  • Fingerprint Clearance Card - have current card or show proof of applying within 7 days from hire date
  • Handle with Care - to be obtained within first 30 days
  • Successful clearance of pre-employment criminal/county/state background check
  • Successful clearance of pre-employment drug and alcohol testing
  • Successful clearance of TB PPD testing upon hire and annual screening of TB symptoms
  • Attending clinical oversight with BHP once every 2 weeks worked for a minimum of 2 sessions per month.
  • Additional Notes:
    America's Rehab Campus's is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.
Vacancy posted 1 day ago
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