Commercial Lines Account Manager

Commercial Insurance Account Manager

Insurance Associates, Inc.

1900 West Pasewalk Norfolk, NE 68701

Full-time

$55,000 to $65,000

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

About Us

We are a thriving, family-owned business with a passion for delivering exceptional service and building long-lasting relationships with our clients. Our team is committed to creating a fun, positive, and supportive work environment where everyone feels like family. If you're looking for a place where you can grow, make an impact, and enjoy what you do, we'd love to have you join our team!

Position Overview

We are seeking a motivated and customer-focused Commercial Insurance Account Manager to join our fun and dynamic team. As an Account Manager, you will play a crucial role in providing exceptional service to our clients, managing a portfolio of commercial insurance accounts, and supporting the growth of our business. You will be a key point of contact for clients, helping them navigate their insurance needs and ensuring they have the right coverage in place.

Key Responsibilities

• Manage a portfolio of commercial insurance accounts, serving as the primary point of contact for clients.
• Build and maintain strong relationships with clients, understanding their unique insurance needs and providing personalized solutions.
• Process renewals, endorsements, claims, and any other service-related requests in a timely and efficient manner.
• Collaborate with underwriters and carriers to negotiate favorable terms, coverage, and pricing for clients.
• Ensure accuracy and completeness of all policy documentation and maintain up-to-date records in the agency management system.
• Identify opportunities to cross-sell and upsell additional products and services to meet the needs of existing clients.
• Provide proactive client education on insurance products, policy changes, and industry trends.
• Work closely with our team to deliver a high level of customer service and support a positive team culture.

Qualifications

- Prior experience in commercial insurance, customer service, or account management (preferably in the insurance industry).

- Active Property & Casualty insurance license or willingness to obtain one.

- Strong communication and interpersonal skills, with the ability to build rapport with clients and team members.

- Highly organized, detail-oriented, and able to manage multiple tasks with competing priorities.

- Proficient with insurance agency management systems and Microsoft Office Suite.

- A positive attitude, willingness to learn, and a desire to contribute to a fun and supportive team environment.

What We Offer

- A family-oriented and fun work environment with a strong focus on work-life balance.

- Opportunities for professional development and career growth.

- Competitive salary with performance-based incentives.

- Fully paid Health, dental, and vision insurance.

- Paid time off and holidays.

- Company-sponsored events and team-building activities.

- 34-hour work week

If you're passionate about helping others, thrive in a collaborative environment, and are excited about joining a close-knit team that feels like family, we'd love to hear from you!

Please submit your resume and a brief cover letter explaining why you'd be a great fit for our team to View email address on click.appcast.io . We look forward to meeting you!