Salesforce Architect

Job Description

This position functions as a Salesforce Application Architect. supporting the modernization and ongoing operations of critical Child Welfare and State Hospital systems. These systems are essential to the delivery of services to vulnerable children and families across Michigan and require high availability, scalability, and

compliance with state and federal standards.

The architect is responsible for leading the design, development, and implementation of

enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and

alignment with strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud,

• Leading end-to-end architecture and technical design of Salesforce solutions that

support case management, field service operations, and user engagement.

• Conducting org health checks and platform assessments, and delivering actionable

recommendations based on Salesforce best practices.

• Participating in Design & Discovery sessions and promoting the adoption of Salesforce’s

Well-Architected Framework.

• Providing technical leadership and mentorship to development teams, including state

employees and contractors.

• Collaborating with business analysts, product owners, and stakeholders to translate

complex business requirements into scalable, maintainable Salesforce solutions.

• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value

of proposed solutions.

• Ensuring secure application development lifecycle (SADLC) practices are followed

throughout all phases of development and deployment.

• Setting the technical direction for MDHHS Child Welfare applications.

• Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over

8,000 users across state and private agencies.

• Ensuring compliance with security, performance, and regulatory standards

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders

• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals

• Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences

• 2-3 Salesforce certifications required (new requirement)

• 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development • Salesforce Architect certification (new requirement)

• Experience working on enterprise-level implementations

• Database-related certifications