Quality Assurance Technician

Quality Assurance Technician/Inspector

Surestaff is hiring for a Quality Assurance Technician/Inspector for a packaging company in Batavia, IL. This role’s primary objectives include providing support to the manufacturing/operations team in the areas of product quality and reliability; maintaining QC documentation & files, and using quality techniques to track, analyze and report on materials, processes, and products to ensure they meet company quality standards and customer specifications. Both day and overnight schedule options are available | $19.00 – $24.00 per hour (based on experience)

Essential Duties and Responsibilities:

• Independently perform in-process inspection, measurement, and testing of finished product and raw material at both company locations.
• Assist in the performance of internal assessments & audits to assure compliance with stated procedures and objectives.
• Document and communicate customer specifications, maintain database and specification folders.
• Assist in the problem analysis and corrective action necessary to address any customer complaints or rejections.
• Oversee rework; inspect and audit reworked or resorted material.
• Inspect, review and document pouching/converting retain samples.
• Maintain retain log and storage box inventory of print & pouching/converting retain samples.
• Maintain and operate all inspection, measurement and testing equipment, including equipment inventory list, calibration and records, and operating procedures.
• Responsible for the organization of the quality lab. Maintain in a clean and orderly condition.
• Train company employees in procedures/work-instructions, inspection techniques, related laboratory testing, and GMP/Food Safety Program related elements.
• Work on projects, coordinate activities and carry out other job duties as assigned and/or directed.
• Ensure that all company safety and quality assurance procedures are followed. Escalate any issues/concerns to management.
• Other related duties as assigned.

Education and Requirements:

• Basic knowledge of various testing: destructive (functional), in-process (attribute & variable) and controlled.
• Proactive and able to take initiative.
• Quality critical and continuous improvement mindset – able to see the big picture and understand the importance of each step in the quality process.
• Effective problem-solving skills, willing to ask questions about processes and procedures.
• Effective communication skills, both verbal and written. Must be able to communicate issues appropriately when they arise, as well as properly document the work being completed.
• The ability to take responsibility and be accountable for actions.
• Excellent organizational skills and time management.
• Excellent color acuity and good vision (corrected if necessary).
• Basic PC skills, including Microsoft Word and Excel.
• Inquisitive mindset, persistent.
• Displays a basic understanding of the Quality expectations, tolerances and acceptable defect rate.
• Willingness to advance knowledge base by attending continuing education and/or certification courses.

About Surestaff

At Surestaff, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. We understand that finding the right job is about more than just a paycheck – it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you’ll enjoy when you partner with us:

• Access to a wide range of job opportunities
• Competitive pay
• Health and Wellness Programs (including EAP)
• Medical benefits including medical, vision, dental, and prescriptions
• Electronic weekly pay
• Employee Advocacy & Personalized Job Support

Surestaff also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Surestaff is an equal opportunity employer.

Notice Regarding the Use of Artificial Intelligence in Employment Decisions

In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment-related evaluations. AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision-making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Surestaff is the place for you. Let’s get started today!