CONTRACT MONITOR

Job Title

Contract Monitor

Job Description

A Contract Monitor is responsible for the following essential functions:

• Monitors and reports on a variety of services provided by contractors and may evaluate or inspect services provided.
• Observes and captures images of incidents while in the field to document contract noncompliance and other issues.
• Responds to service requests and submits work orders that describe the location and type of work needed; visits locations where services have been rendered by the contractor to document the completion of work.
• Notifies appropriate County personnel of contractor deficiencies for action.
• Routinely monitors assigned areas and submits service requests of field observations to the appropriate County personnel or system.
• Distributes service-related materials such as public notices, informational flyers, service promotional items, and announcements of service changes.
• Documents the contractors' responsiveness in providing the appropriate kind and level of service specified in the contract agreement.
• Directs requests for services or complaints received from the general public, County departments, and other agencies while in the field to the appropriate County personnel or system using mobile technology.
• Informs contractor and management if there is an observation of an unsafe condition or noncompliance with contract terms and works directly with the contractors to resolve deficiencies.
• Acts as primary contact person with contractors, as needed.
• Testifies in court, as needed.
• Investigates any potential problem areas and may make recommendations to a supervisor, when appropriate.
• Performs other work-related duties, as assigned.

For more information, please view the classification specification: Contract Monitor

Requirements

Requirements to qualify: Two (2) years of experience monitoring, documenting, evaluating and reporting on services provided by contractors to governmental agencies. LICENSE: A valid California Class C Driver License* is required to perform job-related essential functions. Successful applicants for positions that require driving must obtain and present a copy of their driving record from the California State Department of Motor Vehicles before final appointment. License must not be currently suspended, restricted, or revoked. PHYSICAL CLASS: Physical Class 2 – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

*If you are unable to attach the required document, you must email it to View email address on click.appcast.io within five (5) calendar days from submitting your application. When emailing, please indicate your name, exam number, and exam title in the subject line.