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SLA-Driven Call Center Operations Manager

$111.4k - $150k

ASM Research, An Accenture Federal Services Company

A leading government contractor is seeking a Call Center Operations Manager in Montpelier, Vermont. The role entails managing all operations within the call center, ensuring that outreach and triage services meet federal standards and client expectations. Candidates should have a Bachelor's degree and significant project management experience. The position offers a competitive salary range of $111,400-$150,000 based on qualifications and experience. #J-18808-Ljbffr

Vacancy posted 16 hours ago
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