Shift Supervisor

Position Summary We're building a world of health for every individual – shaping a more connected, convenient, and compassionate health experience at CVS Health®. As a Shift Supervisor, you will support the CVS Store Management team, drive store performance, and build consumer loyalty through excellent customer service. When no manager or Operations Supervisor is onsite, you will lead the store staff and ensure all opening and closing procedures are completed. Essential Functions 1. Management Work effectively with store management and store crews. Supervise the store's crew by assigning, directing, and following up on all activities. Effectively communicate information both to and from store management and crews. 2. Customer Service Assist customers with their questions, problems, and complaints. Promote CVS customer service culture (greet, offer help, and thank). Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all customers. Maintain customer/patient confidentiality. 3. Merchandise/Presentation Price merchandise. Stock shelves. Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise. Execute display and maintenance of off‑shelf merchandise. Reset departments following POGs. Required Qualifications Deductive reasoning ability, analytical skills, and computer skills. Advanced communication and supervision skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise. Preferred Qualifications Experience as a retail supervisor. Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 24 Time Type Part time Pay Range The typical pay range for this role is: $19.81 - $28.81 per hour. Benefits Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr