Director, D&IT Vendor Management (Hybrid)

Location: Charlotte, NC, US, 28216 Corning, NY, US, 14831 Company: Corning Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. Come break through with us. The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end‑to‑end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT‑enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost‑efficient manner to Corning worldwide. Role Purpose The Director, Digital & IT (D&IT) Vendor Management is responsible for the strategic oversight, governance and operational management of strategic vendors, including the Digital & IT Managed Service Providers (MSPs) and their contracts. This leader ensures that external D&IT services align with organizational goals, deliver value, and comply with contractual requirements. The role involves vendor relationship management, contract negotiation, performance monitoring, and continuous improvement of outsourced IT services and key strategic technology partners. Key Responsibilities Establish and scale a best‑in‑class Vendor Management Office (VMO) to drive value realization, commercial discipline, risk management, and supplier‑led innovation. Act as a key leader in the digital transformation agenda, evolving vendor management into a strategic partner capability. Drive innovation initiatives (automation, AI, transformation) with measurable business impact. Own vendor lifecycle execution and transformation programs to ensure continuity, stability, and optimized service delivery. Establish standardized vendor management policies, processes, tools, and governance forums across the vendor lifecycle. Define and implement enterprise vendor governance aligned with technology and business strategy. Oversee external labor strategy, supplier demand planning, and supplier management systems. Lead executive‑level vendor relationships and governance forums (QBRs, executive briefings, steering committees). Drive and lead the framework for supplier performance reviews and develop corrective action strategies as needed. Lead vendor issue escalation, dispute resolution, and recovery plans for underperformance. Partner with Global Supply Management, Finance, and Legal on sourcing strategy, contract lifecycle management, cost optimization, renewals, amendments, and commercial governance. Define commercial and supplier governance strategy for the use of AI in outsourced services, hardware, and software (including AI licensing models and governing the use of agents). Lead vendor evaluation and selection, transitions including onboarding, off‑boarding, and vendor‑to‑vendor migrations, and exit planning. Oversee vendor service delivery across all Digital & IT service lines (e.g., infrastructure, application development, and operations). Identify, assess, and mitigate risks related to vendor engagements. Ensure compliance with company policies, regulatory requirements, and cybersecurity standards. Collaborate with Software Asset Management (SAM) on license optimization, demand management, audit readiness, and software compliance. Experiences/Education - Required 15+ years of experience in vendor management, sourcing, or outsourcing, primarily in IT services and software. Proven leadership of global vendor management, partner management, or VMO functions. Experience managing large‑scale outsourcing providers, systems integrators, and Tier 1 technology vendors. Demonstrated success in vendor transitions, transformation programs, and complex supplier governance models. Deep expertise in governance, SLAs/KPIs/XLAs, contract lifecycle management, financial oversight, and commercial negotiations. Strong knowledge of vendor risk management, compliance, third‑party controls, and Software Asset Management. Executive presence with ability to influence senior leadership and external partners. Strong financial, analytical, and problem‑solving capabilities. Excellent negotiation, communication, and stakeholder management skills. Experience building strong cross‑functional partnerships to align stakeholders, drive strategic initiatives, and deliver results through effective collaboration, communication, and influence across all levels of the organization. Demonstrated people leadership skills through developing high‑performing teams, coaching and mentoring talent, fostering accountability, and creating an inclusive environment that supports growth and engagement. This position does not support immigration sponsorship. The range for this position is $194,764.00‑$267,801.00 assuming full‑time status. Starting pay for the successful applicant is dependent on a variety of job‑related factors, including but not limited to geographic location, market demands, experience, training, and education. Benefits Company‑wide bonuses and long‑term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win. As part of our commitment to your financial well‑being, we provide a 100% company‑paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service. Our health and well‑being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company‑paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family. Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr