Trade Support Associate II

Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges. As a Trading Services Associate ll within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services. Job responsibilities * Acquire and apply knowledge of trade support functions, including lifecycle event processing and payoff calculations for equity derivatives, with a focus on identifying opportunities for automation and AI-driven enhancements. * Understand and monitor key reconciliation metrics, leveraging AI tools and data analytics to improve accuracy and efficiency. * Collaborate with colleagues to analyze, optimize, and redesign current processes, actively leading or supporting AI implementation and process improvement initiatives. * Prepare and analyze trading reports for management review, utilizing AI and advanced analytics to generate actionable insights; participate in team meetings and contribute to strategic discussions on technology adoption and operational excellence. * Assist in training and mentoring junior team members, sharing best practices in AI techniques and fostering a collaborative, growth-oriented environment. * Manage ad-hoc projects and tasks as assigned, demonstrating strong project management skills, adaptability, and a proactive approach to addressing emerging needs—especially those related to AI integration and process improvement. Required qualifications, capabilities, and skills * Proven skill in utilizing AI and machine learning to enhance trade support processes, driving improved decision-making and generating actionable, data-driven insights. * Demonstrated experience in project management, with a strong emphasis on implementing AI technologies and leading process improvement initiatives. * Extensive experience in trading or financial services, showcasing a deep understanding of industry practices, operations, and regulatory requirements. * Exceptional analytical and problem-solving skills, enabling effective decision-making and the development of innovative solutions. * Excellent communication and interpersonal abilities, facilitating clear, productive interactions with colleagues, stakeholders, and management. * Proficiency in Microsoft Office Suite, particularly Excel, and advanced digital literacy for integrating and leveraging innovative technologies within trade support functions. * Ability to thrive in fast-paced environments, maintaining a detail-oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities. * Demonstrated capability to work collaboratively in team settings, with solid knowledge of trading systems and financial markets, and a strong commitment to delivering high-quality results Preferred qualifications, capabilities, and skills * Proficiency in trading platforms and software, including experience with AI-powered tools, demonstrating the ability to effectively navigate, optimize, and implement advanced technologies. * Understanding of regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards, with awareness of how AI solutions can support regulatory processes. * Capability to leverage digital literacy and AI expertise for adopting and integrating innovative technologies, enhancing trade services and operational efficiency. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [ for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.