Shop Service Technician

Shop LeadJoin the MHI Team as a Shop Lead!Material Handling Inc., a leading forklift and material handling equipment provider in the Southeast. For more than 45 years, we've been thriving, and we want you to be a pivotal player in our team of over 200 employees spanning ten branches across AL, GA, KY, TN, and SC.At MHI, we're all about family values and hard work. We will strive to be the best overall partner supplier to all our clients, to provide opportunity for every employee to reach their full potential and maintain sustained profitability through honesty, integrity and doing the right thing. As a privately held company, we maintain the freedom to prioritize our people by upholding our culture and values while remaining competitive in the marketplace.We're seeking dedicated, collaborative individuals who thrive on tackling new challenges daily. We recognize that our employees are fundamental to our success, and we're dedicated to fostering a work environment that enables our team to reach their fullest potential. It's not just a job, it's a career.What You'll Do:Schedule assigned manpower and equipment necessary to fulfill department assignments.Instruct and familiarize employees with branch practices, procedures, and equipment.Responsible for the quality of work performed by technicians in the service shop.Assist in the training and development of the service department technicians while in the service shop.Recommend new methods and procedures which would improve technician efficiency and/or morale.Match employees with specific tasks based on their skill or expertise.Explain how to complete tasks; make sure technicians know safety and security rules.Audit PM and repair work.Inspect material shipped into or out of the department or shop area.Offer time and material estimates assisting service manager with quotes and ensuring quoted repairs are completed on-time and within budget.Responsible for maintaining good housekeeping, safety, and working conditions within the department or area.Adhere to all OSHA, company, and customer safety procedures.Supervise the maintenance of machines, equipment, and facilities in assigned department or area.Attend formal training as scheduled and directed by the service manager.Maintain discipline of employees within assigned in accordance with established rules and regulations and initiate appropriate action to enforce these rules and regulations.Assist with customer problems arising in the field or shop.Prepare reports, maintain necessary records and perform other related duties as directed.Communicate with the service manager as required to maintain efficient and productive activity.Qualifications:Valid driver's license with a clean driving record.Knowledge of industrial equipment maintenance and operation.Proficiency in mechanical, electrical, and hydraulic systems.Forklift certification preferred.Effective communication and problem-solving skills.Excellent time management and self-motivation.Knowledge and able to maintain a safe and clean work environment.Ability to read and interpret documents and follow instructions.Mathematical skills for basic calculations.Quick learner with a creative approach.Overnight travel less than 5% (training).Ability to operate and utilize basic technology and software.Work Environment:Service shop setting with exposure to varying environmental conditions.Close proximity to moving mechanical parts.Use of personal protective equipment.Physical Demands:Full range of motion required for various tasks.Ability to lift loads exceeding 50 lbs.Specific vision abilities necessary.Moderate noise levels present.Material Handling Inc.'s commitment to you:A family owned and operated business that prioritizes well-being of employees.Health insurance – three different plans to choose fromVoluntary dental insuranceVoluntary vision insuranceCompany paid life insuranceAdditional life insurance if desiredShort & long-term disability401k – with employer match