Head of National Accounts Director, Roofing

About the Role Happen Bank is looking for a Head of National Account Director – Home Improvement to drive national account growth within our Home Improvement business, with an initial focus on Roofing. In this role, you’ll identify, acquire, and expand high-value enterprise relationships across manufacturers, distributors, private equity‑backed platforms, multi‑location brands, and other large home improvement operators. You’ll combine strategic market development with hands‑on business development, using market and competitive insights to identify opportunities, build enduring executive relationships, and grow incremental sales volume. You’ll also partner closely with our Partnerships team and cross‑functional stakeholders to strengthen Happen Bank’s value proposition and expand our position in priority Home Improvement verticals. What You’ll Do Define and execute the national account growth strategy for assigned Home Improvement verticals, identifying and prioritising high‑value enterprise opportunities using market data, customer insights, and competitive intelligence. Build and manage a qualified pipeline of manufacturers, distributors, private equity‑backed platforms, national dealers, multi‑location brands, and other strategic prospects through direct and channel partner opportunities. Lead complex enterprise sales cycles from prospecting and discovery through solution development, negotiation, contracting, onboarding, and launch. Build trusted relationships with executive and operational decision‑makers, using a consultative approach to understand financing needs and position Happen Bank as a differentiated solution. Own and expand strategic National Account relationships, building relationships across multiple levels of the client organisation and identifying opportunities to increase utilisation, sales volume, product adoption, and long‑term partnership value. Lead partner training, business reviews, and ongoing performance discussions, ensuring clients receive timely and relevant information and maintaining clear communication throughout the relationship. Monitor account performance against contractual terms and commitments, proactively identifying discrepancies and leading actions to address performance gaps while protecting the partner relationship and Happen Bank’s business interests. Serve as the primary commercial point of contact when complex partner issues arise, coordinating across internal teams to drive timely resolution and communicate clearly with the client. Maintain disciplined pipeline and opportunity management, forecasting, and performance reporting using CRM, analytics, and AI‑enabled tools where appropriate. Develop relationships with relevant industry associations and represent Happen Bank at conferences, trade shows, and other industry events. Monitor market and competitive trends and translate insights into recommendations that strengthen Sales and Marketing strategy, product positioning, and go‑to‑market execution. Serve as a subject‑matter expert in business development discussions, identifying and prioritising enhancements and opportunities that strengthen Happen Bank’s value proposition, revenue growth, and market share. Provide strategic leadership and expertise across the broader sales organisation, helping teams pursue complex opportunities and improve business development effectiveness. About You 10+ years of B2B sales or business development experience, including experience across inside and outside sales environments. Bachelor’s degree or higher in a related field; or equivalent combination of education and work experience. 5+ years of National Account sales experience with demonstrated success managing complex enterprise relationships. Proven track record of delivering revenue growth through both new business acquisition and organic account expansion. Strong strategic and analytical capabilities with the ability to identify market opportunities, prioritise high‑impact opportunities, and translate insights into action. Strong commercial judgement and experience navigating complex enterprise sales cycles, negotiations, and partnership agreements. Ability to build trusted relationships and influence stakeholders at all levels of an organisation, including senior and executive decision‑makers. Excellent written, verbal, negotiation, and presentation skills. Ability to operate effectively across cross‑functional teams and influence outcomes without direct authority. Comfortable traveling nationally 30–40%, including overnight travel and occasional weekends. You understand how to apply AI to complex business development work to improve research, account strategy, analysis, and execution. You use it thoughtfully to unlock better outcomes while maintaining a high bar for data integrity, confidentiality, and where human judgement matters most. Nice to Have Experience in financial services, particularly consumer or retail lending. Experience in the Home Improvement industry, particularly Roofing or Windows & Doors. Established relationships with manufacturers, distributors, private equity‑backed platforms, multi‑location operators, or relevant industry associations. Work Location Remote with regular travel. The above locations are eligible offices for this role. The locations have been determined to foster in‑person collaboration with this role’s team or the related business lines. We utilise a hybrid work model, and our teams are in‑office Tuesdays, Wednesdays, and Thursdays. In‑person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level. Time Zone Requirements: Local hours (PT, MT, CT, ET). While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary. Travel Requirements Monthly travel to San Francisco. As needed travel to other Happen Bank offices, national accounts, conferences, etc. Happen Bank will cover your travel‑related expenses. Compensation The target base salary range for this position is 150,000-200,000. The base salary of the role will be determined by job‑related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long‑term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings). Benefits We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more. Equal Opportunity Employer Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at View email address on click.appcast.io. Notice on AI Tool Use For select roles and locations, candidate interviews may be recorded, transcribed and summarised by tools such as artificial intelligence (AI) to assist our hiring managers with the application process. You will have the opportunity to opt out of recording, transcription and summarisation prior to any scheduled interviews. We will not discriminate against you if you choose to opt out. During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment‑related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment. We will only share your interview, transcription or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure. We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision. About Happen Bank Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile‑first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more. To learn more visit us at happen.com. Please review Happen Bank Work‑related Privacy Disclosure. #J-18808-Ljbffr LendingClub