Client Services Manager
Crane Worldwide Logistics
Crane Worldwide Logistics - - Responsibilities: Responds to orders, general client inquiries, invoice questions and client complaints; records consistent problem areas; Resolves issues with orders, delivery dates or service; Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution; Handles client responses that may require deviation from standard procedures; Provides leadership, coaching and training to a team of client service specialists
Vacancy posted 3 days ago
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