CON Operations Support Specialist

Operations Support Specialist

The USF College of Nursing Operations Support Specialist plays a vital role in delivering high-quality experiential learning for undergraduate nursing students. Working alongside CON Simulation Operations Specialists, this mid-level position provides reliable, hands-on operational support across a range of high-fidelity simulation sessions and simulation-based activities.

Simulation Event Setup and Support: Assist in the setup, execution, and breakdown of simulation activities by preparing rooms, equipment, supplies, and manikin moulage in accordance with scenario design and faculty requirements. Operate high-fidelity manikins, task trainers, audiovisual (AV) systems, and other simulation-related technologies during assigned sessions. Collaborate with USF CON SimOps Specialists, faculty, simulation educators, and the Assistant Director of Simulation Operations to create realistic and psychologically safe learning environments. Support AV setups for standardized patient (SP) encounters, including recording and data capture processes.

Simulation Technology Maintenance: Perform basic maintenance and troubleshooting of simulation equipment under the guidance of USF CON SimOps Specialists.

Collaboration and Training: Participate in team meetings, scenario run throughs, and activity discussions. Provide basic room environment orientation to adjunct faculty and students on standard simulation technologies based on scenario-specific needs.

Must be available to work this schedule:

Qualifications: High school diploma or equivalent and 1-2 years of relevant experience or an associates degree. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for required experience. Prior knowledge or experience regarding healthcare simulation operations, high-fidelity simulations, program logistics, or customer service environments preferred. Ability to work a flexible schedule including evenings, and weekends.

University of South Florida