Shelter Medicine Assistant Level One

The Shelter Medicine Assistant Level One assesses animals for signs of health and behavioral issues by completing medical exams and behavioral assessments upon intake. They monitor animals for signs of illness, administer medications and vaccinations, and create and maintain animal records using PetPoint software system. They provide humane care for sheltered animals by feeding and caring for animals, providing enrichment, and cleaning and sanitizing animal housing. They provide quality animal care and customer service in accordance with Atlanta Humane Society’s mission, goals, and philosophy.Duties & ResponsibilitiesProvide constant humane care and handling of the animals, in accordance with AHS established best practices policies, including adequate food and water, clean housing, and medical careAssist veterinarian in physical exam which may include administering vaccinations, drawing blood, subcutaneous fluids and other medical duties as needed and assigned by veterinarianProvides intake counseling, intake exams, behavior assessments and Petpoint data entry at time of intakeAccurately perform diagnostic tests as needed, including but not limited to fecal flotation, ELISA tests (parvovirus, heartworm, FeLV/FIV), and Woods lamp evaluationMaintain accurate and up to date animal records in Petpoint databaseAdminister medications daily as prescribed by veterinarianMonitor health and wellness of all animalsReport any signs of illness or behavioral problems to Shelter Medicine ManagerWork closely with department staff and volunteers to accomplish AHS goalsComplete all steps in the owner surrender appointment process in Petpoint databaseClean and sanitize all animal housing and equipment to minimize the spread of diseaseConduct routine spot cleaning throughout the day to maintain a clean and safe environment for the animalsReport any damaged equipment or need for repair to manager on dutyEnsure quality customer service to patrons who visit or call AHSAssist and perform all components of animal euthanasia, as needed, in a humane manner in accordance with all AHS guidelinesMaintain all necessary documentation of drug logsAdhere to all safety procedures at all timesOther duties as assignedHigh school diploma or GED equivalentMinimum six months previous customer service experience in an office or retail business settingMinimum of six months experience in a similar capacity in an animal shelter, veterinary hospital or clinic preferredComputer literate in a Windows environment; PetPoint experience preferredMust be able to communicate with and work well with a diverse clientele, different races, ethnicities, faiths, sexual orientations, income levels etc.Must be able to set aside personal judgement for the betterment of client and animalsObtain certificate as certified euthanasia technician within 12 months of hireRequires humane handling of animals and the safe handling of cleaning supplies, chemicals, and equipment in compliance with safety rules and in accordance with SDS rules requiredAbility to utilize effective problem solving/decision making skillsAbility to communicate effectively both verbally and writtenExcellent interpersonal skillsDesire to work with animals and peopleHandle agency funds in accordance with established verbal and written agency guidelinesAbility to work in a team environment, strong customer service background, ability to multi-task, and ability to work in high stress environmentWorks in a high noise level areaPhysical efforts require constant bending, stooping, and lifting up to 50 lbs. with reasonable accommodation #J-18808-Ljbffr