Fleet Maintenance Operations Manager

Operations ManagerMadison, WIJoin Transport Refrigeration, Inc.Transport Refrigeration, Inc. is a locally owned and rapidly growing Thermo King dealership that has proudly served the trucking and transportation industry since 1964. We specialize in transport temperature control equipment and provide industry-leading service and support throughout Wisconsin.We are currently looking for an experienced Operations Manager to lead our Madison, WI location. If you thrive in a fast-paced environment, enjoy leading teams, and have experience in service or parts operations within the truck, trailer, heavy equipment, or agricultural industries — we want to hear from you.Why Join Us?Excellent Benefits Medical, Dental & Vision Insurance (Multiple plan options) Employer HSA Contributions Employer-Paid Life & Long-Term Disability Insurance 401(k) with Company Match PTO Accrual Starting Day OneWork ScheduleMonday – Friday | 7:00 AM – 5:00 PM(Flexibility required based on business needs)What You’ll DoAs the Operations Manager, you will oversee the daily operations of our Service and Parts departments while helping drive growth, productivity, and customer satisfaction.Key ResponsibilitiesLead, mentor, and develop associatesManage daily Service and Parts operationsMonitor productivity and key performance indicators (KPIs)Interview, hire, onboard, and train new associatesConduct performance reviews and coachingEnsure workplace safety and OSHA complianceBuild and maintain strong customer relationshipsLead weekly staff and shop meetingsManage schedules, timecards, and on-call rotationsOversee building, grounds, and equipment maintenanceSupport continuous improvement initiativesAssist with customer payments and administrative processesPartner with the sales team to support business growthWhat We’re Looking ForPreferred Experience Management or supervisory experience of a dealership, diesel, trailer or fleet repair shop (3+ years preferred) Background in trucking, trailers, heavy equipment, or agriculture industries Strong leadership and communication skills Experience with Microsoft Office 365 Safety-focused mindset Excellent organization and time management abilitiesAdditional Qualifications Valid driver’s license Ability to learn company software systems quickly Excellent communication and leadership skills Willingness to travel occasionally for training and meetings Ability to work additional hours when neededOSHA 10, OSHA 30, or OSHA 511 certifications are a plus.About Transport Refrigeration, Inc.As an authorized dealer for:Thermo KingEspar Heating SystemsRed Dot Corporation…we provide high-quality products and service solutions to the trucking, transit, and off-highway industries.We take pride in creating a workplace where employees can grow, succeed, and build long-term careers.Learn more about us here: Refrigeration, Inc. is an Equal Opportunity EmployerNo recruiting agencies, please. #J-18808-Ljbffr