Scheduler - Rochester General Hospital, Admin/Business Support (Part-Time, Days)

JOB TITLE: Scheduler - Rochester General Hospital, Admin/Business Support (Part-Time, Days) STATUS: Part-Time/20 hours LOCATION: Rochester General Hospital (RGH) - 1425 Portland Avenue, Rochester, NY 14621 DEPARTMENT: Admin/Business Support SCHEDULE: M-F, Hours vary from 7:30 AM - 4:30 PM SUMMARY As a Scheduler, your exceptional organization and time management skills are key in the efficient and successful scheduling of services throughout the system. ATTRIBUTES Bachelor’s degree in business, social sciences, human resources, or equivalent preferred; equivalent combination of education and experience will be considered Minimum of two (2) years of relevant healthcare experience preferred Strong analytical, computer, organizational, customer service and communication skills For the transportation departments, knowledge of IDX and CCS is beneficial Strong written and verbal communication skills RESPONSIBILITIES General Management. Manage incoming calls, greet customers, take messages as necessary; sort and distribute incoming mail; review patient letters for accuracy and assure outgoing mail is ready for the mailroom; recognize and communicate any problems or issues related to scheduling practices Surgical Services. Coordinate surgical scheduling for multiple physicians, i.e. pre-admission history and physicals, diagnostic procedures, in-house procedures, etc. Transportation Services. Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility or to their home address as needed ElderOne Only: Accurately document sick time and absenteeism for home care employees; provide input on annual home care caregiver employee evaluations; establish and maintain an annual vacation and time off schedule for assigned staff; maintain KRONOS scheduling EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $17.65 - $21.58 CITY: Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.