Service & Sales Technician

Job Description

Job Description

If you take pride in solving problems, working with your hands, and keeping customers’ businesses running — this role was built for you.

At Auto-Chlor System, we support the restaurant and hospitality community with dependable dishwashing equipment, cleaning products, and high-quality service. We’re looking for a Service Technician in Grand Rapids, MI who combines technical skill with a heart for customer service — someone who wants more than just a job, but a long-term career with growth potential.

This position is ideal for mechanically minded professionals who enjoy independence, responsibility, and building relationships.

What You’ll Do

• Install, service, and maintain commercial dishwashing and cleaning equipment across the Grand Rapids market.
• Build strong relationships with restaurant and hospitality customers through reliable, proactive service.
• Diagnose and repair electrical, mechanical, and plumbing-related issues with precision and professionalism.
• Ensure full safety compliance in every task — from chemical handling to equipment procedures.
• Manage route scheduling, inventory, and equipment care to ensure consistent results.
• Partner with your customers to identify opportunities for growth and satisfaction.

What You Bring

• Prior experience in Customer Service, or as a Maintenance Specialist, or related mechanical field preferred.
• Strong technical or mechanical aptitude — comfortable with troubleshooting and hands-on problem solving.
• Excellent customer service and communication skills.
• High sense of accountability, safety awareness, and pride in workmanship.
• Valid driver’s license and clean driving record.

What You’ll Gain

• Annual earning potential of $20-21/hr or $65k - $67k (base + incentives).
• Company-provided vehicle for business use during work hours.
• Full benefits package — medical, dental, vision, profit sharing, and paid time off.
• Paid, hands-on training with experienced leaders and technicians.
• A career path with advancement opportunities.
• The stability and pride of working for a family-owned company that values service, safety, and people development.

Apply today.

Join Auto-Chlor System – Grand Rapids and grow your career with a company that invests in people who care about doing things the right way.